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- AKA
Main Street Flower Shop
- Category
Reviews
0 Stars they are a frauding Co. DO NOT USE THEM!!!!!!!!!!!!!!!!!!!
Gordy
02/28/2010
Stay away from this place! These folks care nothing about customer service from my experience. A "birthday surprise" bouquet came in one color with dying flowers - nothing like the picture. I called immediately and was told the flowers would be replaced or my charge card would be credited. Neither happened and when I again called to ask for help I was told they showed no record of my first call and by now it was too late.
They could have delivered another bouquet - they could have credited my charge - -they could have even given a nice discount.
Instead, they said "we have no record of your first call and since we can't pick up the flowers (they died in less than 2 days) there is nothing we can do."
$63 dollars for a boatload of frustration, dying flowers, and a $2 dollar vase -- never again.
Details
Phone: (800) 303-1268
Address: 1109 S El Camino Real, San Clemente, CA 92672
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