No problems with service within the facility, the service by the employees are perfect, there is only a problem as far as I can tell and it's with the online service.
Accredited drug testing – more like accredited for not being open and leaving early on Fridays.....this place is a JOKE!
MY experience with quest diagnosis is bad. I have insurance and they keep billing me. I spoke to them and they told me not to worry. Now a collection agency is requesting payment. Im stressed. I hate this.
I just got a bill from this company for 1 lab test. The bill was for $4,950.00. For one test.This is outrageous. They can not explain except this is what they charge.Never use this lab. The bill from Newman Memorial Hospital in Stattuck, OK.I am in San Antonio. My doctor ordered the test but come on I can't believe he knew they would charge this much for 1 test or that it would be going to this lab. I am just sick about this. They are really ripping off people and insurance companies. Do not do business with this lab.
My husband and I have a trucking company out here in San Antonio and we needed to get all of our truck drivers tested ASAP. Accredited Drug Testing got my drivers in that same day to get their tests done and are even handling our random testing. I recommend Accredited Drug Testing to companies all the time throughout Texas.
FIRST, I got there around 1:45 pm and watched everyone who came in after me get their x-rays done and leave THEN I was disrespected when I asked for a woman to do my X-rays and talked down to like I was bothering the woman for having her do them instead of the male who told me to take my bra off and put a gown on if I wanted to...then after doing all the poses I was asked to do for the X-rays, I complained to the supervisor and told her that I just wanted my charts so that I could leave after enduring that kind of treatment from her staff...It was almost 4pm and everyone had left already and still no charts....I asked my Dr.'s office to call them and have them mail the charts instead....saw my Dr. yesterday and he said that southwest diagnostic said I refused to do x-rays....these people are not professional and obviously lie...I tried to talk to the supervisor again today and was put on hold, sent to her voicemail over and over...if you can, AVOID THIS PLACE AT ALL COSTS!UPDATE: I just spoke to "Cathy" who stated they accidentally lied to the Dr.