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Northwest Side

Carstar 911 Auto Centers

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Lauren S.


Crooks,co artist,liars

Well, where to begin... They overcharged everything they "fixed", 17,000 later and 7months I get my car back, a detail job of the exterior and interior was suppose to be done(a $200 value) was just vacuumed and the place they took it too is " unknown". My car was still filthy and looked like crap. I had to find my own parts that they say we're not available anywhere, They lie about everything I addressed them with as of cost of parts,receipts, which they don't have receipts for everything, but you'd think a business would keep track of these things etc. the pin striping on my car is the wrong color, parts were missing such as my floor mats which they claim the car wash place took them, I was missing my engine cover, I called Martin at bring your own parts (who is the brother of who owns 911) he told me it didn't have one to begin with, luckily my insurance had taken pictures throughout this whole nightmare and it indeed did have one. They told me that sometimes things that are on the invoice just automatically get put on there. I wasn't gonna get my engine cover ever, until I showed them photos of it being there from the get go. There is much more that went wrong while my car was in their possession. I reported them to the better business Bureau and plan on getting my lawyer involved. They are a rip off, they are liars and I wouldn't advice ANYONE to take their car to this place. Unless you want to lose money and get your car back half a**

Paul C.



First of all, the good reviews on here are fake. It would be impossible to have a good experience dealing withe these scam artists. Don't go here unless you want to give your money away!

Sebaztard N.



Took them over 5 times to fix my vehicle and they charged me an arm and a leg. I had to take my car to a different mechanic and they fixed it.


Phone: (210) 681-9111

Address: 8527 Bandera Rd, San Antonio, TX 78250


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