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07/26/2011
I would advise anyone to avoid this company at all costs ... they do not perform the work they say they will, they over charge for the work they do "complete" and they have the worst customer service I have ever experienced.
They said they did a job and charged me accordingly, the parts that were supposed to be installed were not installed. They told me they could not install them because they were wrong ... in reality, they could not be installed because they did not use the right tools. I took my vehicle to another shop and payed to have the entire job redone ... the other shop used the parts I had provided Auto team with the proper tools and had no problems.
Auto team insists they installed all the parts and completed the job ... yet they returned all my parts ... the new parts and the job had to be redone.
Customer beware.
Buisness is not BBB acredited and refuses to resolve the problem.
Details
Address: 225 Lancaster Dr SE, Salem, OR 97317
Website: http://www.autoteam.com
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