They were able to junk my car on Sunday. This partly makes up for the 2 times I tried to get this done earlier. They paid what I expected.
This has to be the most horrible experience I have ever gone through. From a sales agent who wasn't honest, to being told my plates were at the wrong location, and now ill-mannered a person (Herberto) who crudely called me said my payment didn't go through. I told him that I have over a thousand dollars in my account. I asked him what card he was trying to run and asked twice for him to repeat all of my card number to ensure he had the correct info. He refused to, said if payment gets declined again I will need to come in. He then interrupted me and hung up. Is this how they are trained to treat their customers? I then called and spoke to Lori who said payments come out at midnight. I asked Lori to give read off the card number she has. She told me she was only able to see the last 4 digits. Ok, that makes sense but no all banks deposit checks at that time. She changed my payment days from every other Fridays (my pay dates) to every other Saturday. Would have been nice to know that when I signed the papers. Cannot wait to pay this loan off. I will never, ever refer anyone to this dealership(s).
terrible! do not back warranty! buyer BEWARE.go to someone reputable! they don;t meet this standard.
We are committed to professionalism, fair pricing, and great customer service. We have locations in Maplewood, St. Paul, Richfield, and Burnsillke.
Called them on the phone to see about junking my car. They do not honor the minimum $200 purchase price for a car.
His responds to my request was fair. thanks
I had an appointment with them for 8:00AM on January 24, 2017 to scrap my mom's car. I met them at my mechanic's house and upon arrival, at 8:04, I see the tow truck is already there. I called the home office (the only number I had) and notified them I'm here and I see their tow truck. I get out of my vehicle ( with my elderly mother, who's car was being scrapped) we stood outside of the vehicle, title in hand, awaiting the tow truck drivers approach and instead he gets out of his vehicle and starts checking the straps on the mini van that is already on the truck bed then without a word returns back to his vehicle. At this point it is now 8:15. We continue to stand outside until he unexpectedly pulls away! There is absolutely no way he did not see us there considering we made eye contact multiple times, yet he didn't say a word to us. I call the home office again, thinking that he is maybe turning his vehicle around to get ready to tow the car (it is not 8:25). The man at the home office says he's going to call him and call me back. He calls me back at 8:38 and notifies me that the tow truck driver said he had been waiting too long and left, which I notified him of what actually happened and he says, "Well, you'll just have to reschedule." I told him I would call another company and hung up. They are extremely incompetent and rude. I had heard bad things about this company before, but that topped the cake. I will never do business with them again (I missed work for them to waste my time) and will continue to notify anyone who needs a tow or would like to scrap their car to NOT do business with this company.
The owner gave me great discount. I I will be coming back with family members.
Best car sales men ever! Very straight forward and to the point on what we needed to get our vehicle and they work with you! I will defiantly be going back for my trade in or even just an additional car! I highly recommend!
Today my daughter just purchase her first Chevy Truck from Carfit. They were very kind to her and provided excellent service. I highly recommend carfit.