Dr. Craig Jon Vine, MD
NEW PATIENTS
Primary: Psychiatrist
Sub-Specialty: General
Additional Specialties: Psychiatry
Fax: (651) 645-2752
DR Craig Vine MD
Psych Recovery, Inc.
Michael G Saribalas DO
Psychic Recovery
Pysch Recovery Inc
Specialties: Psychiatry
02/13/2017
Before I experienced issues with Psych Recovery in the past couple of weeks, I had contentedly had my care here since August of last year. In the past two weeks, I experienced a lot of issues with communication. I would call triage, and expect a call back within 24-48 hours as their message states, and not received one. Two people told me that it was not triages responsibility to call me back (despite their message that states they will do just that), and that it was in fact the pharmacy or your care provider's responsibility to call. At one point I was asked if I would like to leave a message for a supervisor stating my complaints about these issues, and I was happy to provide feedback. Said supervisor (whose name I don't remember) called me back, and proceeded to lay out how wrong I was to expect a phone call. They also had apparently talked to my provider about the issue I'd been calling triage about and brought that into the conversation, despite the fact that it was irrelevant to that conversation.
I have now been cut off from my prescriptions. I went to fill my anxiety medication at Walgreens and they told me there was a hold on the prescriptions from Psych Recovery. I find this to be highly unethical, and encourage anyone who is able to seek care elsewhere to do so.
Phone: (651) 645-3115
Address: 2550 University Ave W,Suite 229N, Saint Paul, MN 55114
2550 University Ave W, Saint Paul, MN 55114
2375 University Ave W, Saint Paul, MN 55114
348 Prior Ave N, Saint Paul, MN 55104
762 Transfer Rd Ste 21, Saint Paul, MN 55114
2550 University Ave W Ste 229N, Saint Paul, MN 55114
366 Prior Ave N, Saint Paul, MN 55104
1678 Selby Ave, Saint Paul, MN 55104
2550 University Ave W Ste 314N, Saint Paul, MN 55114
366 Prior Ave N, Saint Paul, MN 55104
3333 University Ave SE, Minneapolis, MN 55414