I can't even give him 1 star. Yes he is a liar and a greedy scammer. I had just lost my 19 yoa daughter suddenly in 07 and my husband died suddenly in 08. When he passed I lost my house and everything.I still had another daughter who was 13 when her dad died.Mr. Kafigian stated that he could build my daughter and I a new house. He stated for $2000.00 he could fix my credit which didnt happen. I gave him the down payment which was just over $3500.00.I went to the HUD class that gave me a certificate worth the down payment.He stated at closing I would get back the money I gave him for the down payment because the HUD certificate would cover the down payment and I would get the $2000.00 also because something about he cant actually charge that for the credit repair. Long story short I didnt get anything from him except I was now totally broke.Neither he nor his secretary would take my calls. About a week later his attorney said I couldn't contact Doug but I had to go thru the him. I was devastated because that money was my inheritance I received when my mom passed away. This happened between 2013 and 2014.In 2016 I contacted that attorney again and apparently he and Doug parted ways but not on good terms.I did file a complaint with the BBB and he refused to go into mediation with them and myself. The only thing left for me to do is file in court but I have no money for an attorney and then the statute of limitations have probably run out.He really needs to be held accountable for all the lives he has ruined.I am thinking of going to contact the media now that I see he has scammed more people.He is not definitely a " man of his word" as he would always say he was.
I have had nothing but excellent service experiences and would strongly recommend Arco for any heating and cooling services you may need. My air conditioner went out last week and I needed it to be fixed ASAP due to the fact that I am a senior citizen and can not handle the heat. Calling in the company and scheduling an appointment was very easy and they understood that I needed assistance right away. That very afternoon they sent Ian, one of their service technicians to my home. Ian was a younger technician, but showed amazing patience, listened, and did his best to answer all of my questions. I greatly appreciated how he made sure I understood what the problem was with my compressor and what the cost would be to replace it before he began the work. He was able to get the part that I needed and was able to have my A.C. up and running in less than 2 hours! Overall I am impressed with this company for their speedy service, highly trained service technicians, and great attitudes.
I had to wait 3 days for someone to come out and never even set up an appointment. Then had to wait until the next day for a motor and had no idea if or when they would call or show up. Larry and the Ian seemed rude and quick to rush me off the phone, quick to take my money, quick to leave the jobsite, and quick to avoid all questions. It almost seemed like I was bothering them by even asking for service. I feel I overpayed for a job that I don't know how long will continue to perform. I would definately not recommend anyone use this company for AC repair. These guys were an absolute nightmare. Overall, I never got a quote on parts, never had a choice on what motor, never received a call back for options or a heads up, never had anyone answer any basic questions, and I dont even know if the AC is really fixed. Do not use this company for AC repair!
I DO NOT recommend this company!!! Dealing with Doug Kafigian has been the absolute WORST experience in my life. He is threatening to sue me for posting my opinion and review of him and his company on social media. I WILL NOT be bullied, threatened or harassed by him or his lawyer anymore. I know my right as an American and I am entitled to my freedom of speech so long as it is true! If you come in contact with this man, I would recommend steering clear.
Buyer beware, this company is a scam!!! Do not build your next home with Doug! He is unprofessional and a liar!
Mark Nice help us with parts of our unfinished basement. He did the egress window, plumbing and framing. He was a very nice and upfront guy. He was extremly helpful and did an excellent job. I would highly recommend him!