I have never been able to actually see the doctor, just the nurse who is great but cannot write scripts. The receptionists are typically unreasonable and not helpful. My daughter needed a script refill for her ADHD medication and I was told there was NO DOCTOR to write the script for her for TWO WEEKS at ANY OF THEIR MANY LOCATIONS. ZERO compassion for the child. She will be off of her meds until the doctor returns to write the script. My baby was in the hospital last week so we had to reschedule the follow up appointment and was not warned that there would not be a doctor available for weeks. Also, they never followed up on my baby who had an overnight stay at Children's last week. THE WORST!!!!!!!!!!!!!!!
300 1st Capitol DrSaint Charles, MO 63301
Never a long wait great people
DO NOT GO TO THIS DOCTOR. If you want someone who actually takes time with you, do not use Hinton Healthcare. He is the only one who can prescribe medication (or write scripts, which he no longer does now that he can click a button on his computer to send one out) and he doesn’t care if you are out of your meds, he will take a week to send one out. When It comes to visits, you have a minimum wait of 45 min before he walks into your room and takes about 5 min with you. I have never met a more careless and useless doctor in my 28 years of life and I wouldn’t recommend anyone trusting him with their life and health. He doesn’t deserve his practice. He only wants to collect money from Medicaid patients. I cannot express it enough how terrible of a doctor that he is.
Dr. Paul Hinton is a nice person, and that is the ONLY thing nice I can state. Over a 4 year period, we have been left in a waiting room for an average of 45 minutes, even when we arrive early, before we are called in. We are treated with extreme rudeness by all staff. We have been lefted in rooms and forgotten about. Getting prescription refills is next to impossible. Billing is a complete nightmare. Today was the last straw. After an hour waiting for the first appointment today, we walked out.
Dr. Hinton is a joke. He can’t retain good practitioners because he’s only about money. Never again will I go here. From 2010-2017 been through more staff than can count!! RUN!!!
Friendly, courteous and kind staff. Quick and efficient service.Very pleased with the outcome of my visit. Started feeling better almost immediately when I arrived home from the pharmacy - Thanks for all your help!
I went in with a broken foot. I didn't have to wait long at all. They took an X-ray, took care of my pain and put a temporary cast on my foot. I felt like I was in good hands. Everyone was very caring and professional. I was in and out in no time. I would definitely recommend this place to friends and family! Great job!
Went to Our Urgent Care for chest pains. The professionalism and concern of the entire staff was evident from the moment we entered the facility. Highly recommend Our Urgent Care.
Worst experience I've ever had! If I could do negative stars I would! This is the absolute worst practice ever. For our first time visit never saw doctor only a nurse when appointment was made with Dr. Paul Hinton. Long wait even got there early to fill out paperwork and to find out later they miss placed it. Billing department is horrible, no direct line to office, dirty rooms, referral department sucks, don't expect a call back if you have any concerns about illness.
I was very pleased with the care. All of the staff were great. I am recovering due to the excellent and knowledgeable diagnosis and treatment.