Horrible! We made light of situation BUT it was my Bachelorette party weekend and the taxi that came to get us was only firing on what seemed to be 1 spark plug, it never went over 45 mph which is why we took back roads and thought he was taking us to the woods to kill us. It was 50 degrees outside and the car was missing a window! He seemed to be a little intoxicated AND he kept trying to put his arm around me. He is lucky he didn't end up with a broke face! Oh how I wish I could leave less than a one star rating!
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Hands down, Best taxi service in St. Augustine! They are friendly, on time, reliable. Will never use the other companies again. The cars are clean, smell great, and the drivers are clean and professional.
I have taken Taxi cabs in the US all over the World, even in very poor 3rd world Countries and this Taxi service is by far the worst ever. The number 66 was 35 minutes late, the car was filthy, the driver was dressed inappropriately and looked like a vagrant. He was smoking and listening to loud rap music. I called ACE later on in the afternoon and after trying to explain about the condition of the Taxi and the driver I, was appalled by her rudeness and response she didn't even allow me to finish and basically I was told that if I wanted a cleaner car I should have called a Limozene. I do not recommend Ace Taxi, Ancient City, Yellow Cab, their quality of Customer Service is very poor and unprofessional.
Excellent service. Drivers are safe, friendly, and prompt. They notify you when they are close to your location. The rates are very good. I needed to get as close to the entrance of a concert venue as possible due to a leg injury and they maneuvered through and around traffic to get me extremely close. I would use them again in a heartbeat.
They go out their ways to make sure my party group is happy and enjoy the city. They're show up 10 min. early and wait for us at the front desk.
Horrible condition cars inside and outward appearance no set uniforms and unsafe without seat belts for passangers.
If I could have negative reviewed I would have!!! The cabbie asked me for 40 percent tip on 10 percent service. When I called the office I got told to f%ck off they don't serve jax beach. I was certainly in an ace cab I wouldn't forget it. Worst service ever... avoid at all costs. Uber instead!!!!!!!!!!!!!!!!!!!
We use Ancient City Cab to get to and from St. Augustine airport. We call before our flight leaves and we have a cab waiting for us when we land. The cab drivers have all been helpful and polite. The rate is very reasonable.We used them to get downtown and back for the city's Saturday night 450th anniversary celebration. They arrived just when they said they would. There were four of us. We kept the drivers waiting, as busy as they were, they were good sports about it. Their fleet is showing some wear and tear but aren't we all. We'll continue to call Ancient City Cab as long as we feel the ride is safe and reliable.
Rude! Laid on the horn at 6am in the parking lot of my hotel to tell the person he was picking up that there even though the man was standing at the curb!
***DO NOT CALL THIS CAB COMPANY!!! Also known as "Ace, Ancient City, Yellow Cab". They have 3 numbers: (904) 824-6888; (904) 824-8161; (904) 829-2256. ***I wish I had an option to give them less than 1 star. I called them to get a taxi for my family and he said they'd be here in 20 minutes. Almost an hour later, I called back and spoke to the same dispatcher, and told him that we've been waiting outside for 50 minutes for the cab to arrive, and asked if I should call a different cab company. The dispatcher was INCREDIBLY RUDE; he told me off and then hung up the phone. I then tried to call a different number for yellow cab (not knowing it was the same company), and after a couple of rings, the dispatcher picked up the phone and then hung up. My mother then tried to call from her phone to ask for a cab and as soon as she told him the address, this same dispatcher told her off and then hung up on her! UNBELIEVABLE!!!!!So I then called "Affordable Taxi" (904) -460-4363, and spoke to a very pleasant female, who was one of their taxi drivers. I explained what happened with "Ace, Ancient City, Yellow Cab", and she didn't seem to be surprised. She said she was just dropping someone off and would be here in 20 minutes, and she arrived right on time.So if you're looking for a kind, RELIABLE cab company, call Affordable Taxi. They'll get you where you need to go with no hassle, and with NO RUDENESS!