I called and booked an appointment a week in advance and confirmed my date and time. They even told me I’d be seeing the same doctor as last time. When I arrived, they could not find my appointment in the system despite the fact that my information was indeed updated since I had moved since my last visit so it was clear the error was on their end. Instead of making it right for me, they told me I could wait in the waiting room “for who knows how long because it’s not a scheduled appointment” (even though I did have one and someone on their end messed it up) and so that’s where I currently am where I could be waiting for up to 4 hours due to their error. I recommend finding a place that values their clients more than this for yourself.
Used them for LASIK and I couldn't be more happy! Dr. Anderson is very knowledgeable and professional.
Fantastic experience with my Lasik procedure. The staff was very professional and caring. They answered all of my questions. They were easily ac…
My wife purchased a pair of glasses here. When they came in they were not done right. After sending them back three times over four months the lenses came in correct but not attached to the frames. They sent them to another store to have them mounted and when we returned to pick them up they had lost them.
I've had good experiences taking both my boys here for exams. They were great with my younger son who wasn't thrilled to learn he needed reading glasses.
I went here because they came recommended. I felt a little taken by the out of pocket cost with insurance. The doctor wanted to dilate my eyes which I had not been told about before my appointment and I had to go back to work. Just left here feeling kind of uneasy.
My daughter and I recently switched to Dr. Trang and it's been a great office. The exam was professional and with the latest technology. But, my favorite was the great selection of frames. Both my teen and I left with glasses we loved.
Great customer service, very nice doctor and they put up with my two kids having to come along with me for my eye exam.
Staff was friendly, it's unfortunate that it now cost extra to get an exam for a prescription. Dr. Was very pleasant.
DR Okamoto is amazing. Office runs on time. Doctor O is thorough and always explains both concerns and options. My whole family sees him. He's great with kids-adults. Never feel like he's selling me prescriptions I don't need. Highly recommend
I am giving this place 4 stars because they carry some of the higher end designer brand names that others places don't However, I jave had difficulty scheduling an appointment that is less than 3 weeks out which is sometimes difficult when scheduling 4 people's schedules in the family.
They are always helpful, prompt, and efficient. I also like the price breakdown they give you before you make a payment.