The outside appearance is good. The units show some wear inside. Mine might have flooded or leaked at one point.The hours are posted differently on different sites. Some say 830pm . Some say 5pm. Sometime 24 hours a day. I guess whatever it takes to sign you up. The owners are tired of people and just don't care. They want to auto bill and never see you. The Uhaul trucks are never returned with full tank of gas, even if you top it off .25 mile away.