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Ian Cairns

02/27/2019

Provided by DexKnows
Overall
Do not hire this company

Under no circumstances would I ever recommend this company.
They began our patio door and kitchen remodel in the middle of July 2018 and we signed a contract to be completed by October 21st 2018. It is now Jan 16th 2019 and the remodel is still not done. In addition to the ridiculous delay, there has been a screw up at every single step of the way. without exception... Every single sub contractor has messed up their specific part of the job.
Our patio doors are rubbing together as they close and the dead bolt and door handle does not line up correctly.
On the kitchen remodel
Electric. Pot lights were flasing like a disco for several months, this was finally fixed. On the under cabinet lights, only some of these were working. Aparently some of the cables were cut at some point turning the remodel
Plumbing. Pot filler over the stove has been installed incorrectly because we no longer have hot water. Also when the sink was reinstalled the waste disposal now leaks.
Kitchen cabinets. Wrong door fronts were ordered and they do not match existing doors at all.
Granite. Was cut incorrectly and there is a gap where it butts up to the sink. Looks awful
General trim. There is a 1/4 inch gap all the way around the back door so I can see right into my garage from the kitchen when the door is closed.
Tile work. Was the worst I have ever seen. Will have to be ripped out and redone
Don't be fooled by these guys and their soft spoken patter. Matt the owner will tell you about much of a christian he is but will lie to your face.

Details

Phone: (479) 877-1912

Address: 123 W Elm St, Rogers, AR 72756

Website: https://actioninsuranceconway.com

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