Great Nation Investments

They are the best. I really liked the way they finished my move with complete success. The moving guys were very efficient and smart. My movers were Elvin, Carlos and Mark. They know how to pack everything. They came with full preparation. The guys gave me some boxes at free of cost to help me out. Their price was reasonable and without any extra charge. I will definitely keep hiring them whenever I need. They deserve five stars or even more than that.

DO NOT USE THIS COMPANY! EVEN IF IT IS YOUR ONLY OPTION!

RENT A UHAUL AND MOVE YOURSELF IF YOU HAVE TO!



I am a physician moving from DC to Michigan for work and I thought a moving company would help me settle in quickly since I needed to start at the hospital just two days after arriving in town. But using this company turned out to be the worst consumer decision I have ever made.



Moving is always stressful but Great Nation Van Lines has a knack for making the process SO MUCH worse.



Things started off well, the agent I worked with quoted a fair price and the packing movers showed up on time and did a great job.



HOWEVER, once the company had all my things and I was at their mercy, the horrific service and trickery began.



1. PRICES CHANGE UNEXPECTEDLY: The agent came back with a new price that did not reflect the calculations on the invoice. They claimed that the agent had made a typo and that I would need to pay double the original agreed upon price. Thank god I saved every document they gave me so after many emails and phone calls they agreed to the original pricing.



2. THE OWNER IS RUDE AND UNTRUSTWORTHY: Every time I spoke with the owner, David, he yelled and wouldn't let me get a word in edgewise, he would cut me off mid-sentence. It is difficult to accurately describe what a rude and self absorbed human being this man is but I don't recommend finding out for yourself. He has no concept of empathy for the customer and is only interested in discussing his own hardships with his business.



After solving the price mixup, I got final confirmation of the date and time frame of the drop off and took time off from the hospital (not an easy thing to do with late notice as a doctor). Then less than 12 hours before their scheduled arrival time I got a call from the driver saying that they would arrive a day later. They did not have an agent call to give me a proper explanation for the change, they had the driver tell me in an offhand comment.



I was baffled after hearing this from the driver so I called the owner who said things were very busy for him in his business and that he had to take care of someone else first. I explained that it is very difficult for me to take time off from my work because I work in the medical field. He then proceeded to lecture me and tell me that I should be more understanding of his situation, that "as a doctor I need to learn to handle emergencies and difficulties". I was livid at this point and said I needed to get off the phone. Later on I received text message apologies.



3. THEY DO NOT HONOR AGREEMENTS: After the issue with the charges and the last minute time change the owner said he would offer me a $250 discount and that the movers would arrive the next day between 8am and 10am. I agreed and went to take out the exact amount of remaining money and managed to find a friend to be at the house during drop off.



The movers arrived an hour late outside the window and upon arrival the driver told my friend that the payment was not enough and that if I didn't come up with the additional $100 they would drive away with my things. I had to leave the hospital in the middle of working with a patient to deal with the issue after the owner called yelling and threatening me.



The movers left their garbage, did not finish setting up the furniture and did not unpack. I was told by the agent that I was getting a full service move with packing, shipment and unpacking. At this point I am exhausted from the poor treatment from the owner and the company that I'd rather unpack, set up furniture and throw garbage myself.



I deeply regret having used Great Nation Van Lines. Don't make the same mistake I did, do yourself a favor and use another company or move yourself.

The movers did a great job from start to end. We are satisfied with the services provided by them. My only concern was due to the communication gap between us; they left the stuff at our home without unpacking it. Apart from that they were excellent, and they were professional. I am pleased with their services.

After many years in the Army it was time for me to retire and heads up to FL. For all my previous move the army paid for it and I had mixed experiences, good one and moves that went not so well.

After reading many good reviews and having my new neighbors highly recommending Great Nation van Lines(They moved from Alabama to VA) I hired them.

The estimated cost for moving 4 Bedroom house with packing was Guaranteed And not exceed. 4 Spanish speaking guys came and pack my entire house in 12 straight hours. Next day 2 large vans I think they were 26 feet long showed up and the movers loaded everything on it, I wanted fast delivery and the moment they finish loading they left to FL.

After the delivery was done moving over a 23 000 lbs I had one small cheap piece of furniture damaged worth $10(you can not expect more from Ikea)

Over all Martir,David,Daniel and the rest of the movers did a Fantastic job, I would not have post this review if my move was nothing but flawless.

I don't think i will be hiring another mover in my lifetime but anyone looking for long Distance movers from Washington DC and should give them a call.

They are true professionals.

I was satisfied. They arrived on time, moving with no problems, very polite. Price was fair

Thumbs up for David and Great Nation Van Lines! They showed up on time (actually early!) and finished in just under three hours. The move was done within West Virginia and went seamlessly--no breakage or damage. Just easy, friendly, and professional. Perfect for a small move like mine! I would definitely recommend them.

I just moved from a studio in Maryland to a studio in Virginia. I was pleased with the service. David was very cool. The guys stayed on task, and gave me suggestions on my room layout. Most importantly, they were done in 3 hours. They were about 15 minutes late, but they called to let me know. As far as I can tell my furniture is in good shape. I saw a few stray marks, but nothing major. I have used two other moving companies in the past, and this was my best experience to date.