I had the worst experience with this hospice. First of all they never showed up when they were supposed to. My friend was supposed to be evaluated, but the doctor never came and never called saying that they couldn't make it. Leonita is unprofessional, lacks concern, and doesn't care about the patient. Her attitude is strictly business. She also lied to us a few times as well when we were speaking to her. Not a good hospice at all. I would never recommend this hospice to anyone.
The are very unprofessional and caused me a lot of stress by releasing my mother-in-law from hospice without telling me and after being on hospice less than 2 months at cal oaks my mother-in-law passed away in my home through inland regional hospice under great care. when i questioned them as to why they did not see the tumor on her neck and knew she was not eating I was told they were treating her for dimentia and they only treat 1 problem at a time and took her off hospice because she was not declining and it was overlooked that I was not informed. Cal oks refused to have her back because I did not put her back on with this hospice company--they are all wrong and bad
Riverside Hospice has never provided Hospice Care since their incorporation. This name was hard fought for as per the retold story by the Executive Director. This organization used to partner with a VNA who actually provided Hospice Care. Riverside Hospice, who &quot;won the battle over the name. Riverside Hospice&quot;. , never provided hospice care. The board of directors who recently resigned spent many hours trying to clear up misconceptions over this confusion of the name Riverside Hospice. No Hospice Care. Recently discovered IRS documents, hidden from the board by the Executive Director, reveal the organization was also taking credith with the IRS for providing Bereavement services which have not been provided for over 3 years. Riverside Community Hospital and Grove Community Church provide bereavement services to &quot;Riverside Hospice&quot; telephone inquiries ...asking for services. Riv. Hospice and Bereavement has no expense, beyond about 6 phone calls per month, this however was falsly reported to the IRS as a program with expenses allocated. Fraud is underway. Beware. Ask to see the list of people who they have helped. If not by name, by date or by program. Six recently resigned board members discovered large sums of money that were being spent and that were not accounted for. This organization is under investigation by the IRS and others.This organization received a cease and desist letter from the United Way as they were using the logo and holding themselves out to be a member long after they were unable to meet UW requirements. The board has been fooled. The public has been fooled. Donors have been fooled. If you witness acts of personal gain by those who remain inside this institution...proclaiming to have a &quot;bereavement center&quot;..or other untruths, please report them the Riverside District Attorney. Ask what happened to your donation for &quot;light up a life&quot;...Ask what happened to donations solicited for a restricted purpose and then put into check writing accounts where &quot;creative check writing&quot; was accomplished without board oversight. ASK.. BEWARE. VERIFY...Executive Director, Rita Best, has threatened the professional status and standing the of past president. She has recoreded her message of threats on the voice mail messages of an attorney. Recording available for review. Those who want to know of the ethics and tactics of a woman who is running a not for profit agency into the ground. Please contact Charlotte Hodge, tape will be made availabl. Executive Director threatens to continue to slander ex board members and states she wants the past president "burnt at the stake".Please ask to see police reports in place to restrain the "promised" actions Rita Best. These recorded messages are full of threats, and unrestrained cursing and vile accusations. Those who dare to expose the fraud and forgery of this woman have again been exposed to her personal attacks and wrath. Beware and becareful. Police reports on file. 3 ex board members have submitted police reports detailing the fraud and mishandling of the organization over the years. Still the Executive Director continues to do fund raising for Oktoberfest. The unsuspecting public is being asked to support an organization called "Riverside Hospice"....when in fact there is no hospice care
Riverside Hospice Thrift Store takes in donations using the name Hospice. Volunteers and some past board members have falsely believed that this organization has something to do with Hospice. They provide no hospice care and they provide no bereavment care. They have never provided hospice care. Bereavement care has not been provided for over 3 years, although they still report that this service is offered. Big donations have been accepted in the name of "Hospice" . The funds have been commandeered by the Executive Director who transfers dollars into check signing accounts, without board knowledge has been found to "creatively sign"; checks without report to the board.After discovery, the check signers... now report that forgery of the treasurer's name on checks was "with permission";. Money is being spent with no oversight. Six board members recently resigned as there was no accountability to the board. This organization is under investigation. Those who stand by and continue to support the actions of the Executive Director have been warned that these activities have been reported to the IRS, Riverside Police Department, the Secretary of State and more. Retaliation against those who dare to expose the fraud is ongling. We continue to try to reclaim the honor of past donations and stop the ;spending down of donated assets . The Executive Director announced closing of the store in 3 years to be the future of this organization.She continues to manage a thrift store that looses over 2 thousand dollars a month while paying the salaries of herself and others who cannot seem to run the store at a profit. Past boards have been consumed with the crisis managment of the thrift store which from past minutes is noted to have always run at a loss . The community programs suffer from lack of commitment by staff who continue to collect a salary and from time to time write themselves a bonus check. There was widespread Unauthorized financial activities as well as non existant financial detailed reports to the board. Accountability for actions and normal bookkeeping procedures and reports did not exist. The United Way just found them to be using their logo on donation slips 3 years after they were dismissed as an agency member.Riv Hospice and Bereavement Center takes credit for a bereavement program that is being provided by Riv Community Hospital Clergy and Grove Community Church. The only involvement in this bereavement process is via a phone call made to refer inquiries to these two agencies. Riverside Hospice solicits funds to support this program that is provided by others. They have falsified IRS reports to take credit for expense associated with providing this program. Fraud and story telling and collusion for what has been observed to be personal gain is underway. There are witnesses. There are those who will continue to oppose this fraud in spite of acts of personal retaliation taken against those who dare to question the Executive Director. BEWARE. ASK to see proof of the people who were helped.ASK why the board was never shown what is now know to be a "public document"..Ask why the public was never given access to the ;public financial disclosure documents....Ask why now that we know them to exist...the reporting of a bereavement program that did not exist....has now been removed as a reported expense. ASK why income and expenses were kept from the board of directors. Ask to see the letters of resignation of six recently resigned board members..who walked out the door knowing there was betrayal, and violation of the Mission Statement . A public trust has been violated. If you see evidence of personal gain associated with the activities of this organizaation, Please report this to the Riverside District Attorney.