What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had a belt break and my car started over heating on Hwy 59 during rush hour. With one phone call to Dillard’s Mechanical they sent a wrecker for my car and an employee to pick me up. My car was running like new within a few hours. You can’t beat the service and family atmosphere. Highly recommended.........A+++++++!!!
Excellent!!! Terry was wonderful!!!! He made sure the job was done correctly and he was very understanding! He kept me posted throughout the entire repair process! 5 star recommendation!!
Bruce and his team of skilled mechanics quickly identified my engine problems, notified me of the work and cost before hand and explained everything to me thoroughly. I feel confident in my choice to have them look after my Jeep Rubicon for repairs and maintenance!
Mario's crew replaced the driver side door and painted my vintage mustang a few months ago. The lock in driver's side door wasn't installed properly and I've found problems with the paint. The young lady that answered the phone couldn't tell me how they warranty their work. I'm still waiting for a return call. So far, I am not impressed with their customer service. I've heard good things about this shop. I will update this review after I have a chance to talk to them about the problems...
If I could leave 0 Stars I would. I use this place cause they are close but should have learned my lesson when I was overcharged the first few times I went. However..... on 04/03/2015 I took my daughter's car in to have her breaks done, an oil change and inspection. $550 later, I am thinking my daughter's car is in good shape for a while since she is away at college.. Well I was wrong... very, very wrong. She started having problems again with her breaks.. but this time they were making horrible grinding noises and since she is away a college, I had to get her to someone fast. We found out that when Auto Max changed her breaks they skillfully forgot to mention that her caliber was bad and if she didn't replace it, she would have to change her breaks again in less than a year because it would tear them up. The Mom and Pop we use in her college town told us her caliber has been like this for a long time and this would have been an issue when her breaks were changed April 2015. Now we are out another $900 because her routers are complete shot. I do not care how convenient this place is.. I will never go to them again for even a state inspection. Honesty is what it is all about in this world and this place just proved they do not have it!!!
Staff was horribIe! I went in the middle of the day to get an oil change, the sign said OPEN, but the doors were locked. People were outside PISSED and waiting. NO APOLOGIES!!! They told me to come back the next day because they were swamped. When I came back, he very rudely said that were not taking anymore cars today. It was my fault for thinking they were busy, they're just rude as hell!!!
Excellent service. Honest. Reasonable pricing. He worked on my 2010 Cadillac and my 2000 trans am. Never"upsells" me.
This company backs their work. This type of integrity is rarely found in this day and time. I would highly recommend this paint and body shop.
Great place! Very reasonable prices and honest work. Been using them for two years and never a problem! Strongly recommend!PHW
Automax did not have a starter, out of desperation I did not want to be stranded, so I bought one down the street from them – at O’Reilly auto part. Automax install the starter which they claimed was a bad starter, but none the less they put it on (without telling me first) and because of that the car would make grinding noise. It the starter was bad like they claimed, they should have told me instead of putting the bad starter on or they should have put the old one back on or I could have called O’reilly down the street, less than a mile or two to get a another one. The grinding is not only grinding but it I very very load grind, it got loader and loader has I got home, I now have to get my car towed to the dealer to get it fixed. I’m scared of driving it which might cause more damage to it. I would have rather through labor cost down the drain for the old starter to be put on, but they didn’t tell me that. It was closing time they were in a hurry to get my car out as a result the mechanic did a poor job. I called Chris Hutcheson he hung up on me.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.