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        Extra Phones

        Phone: (201) 553-0400

        Neighborhoods
        Richmond Hill, Southwestern Queens
        AKA

        U S Window Factory Inc

        Category
        Window Shades-Cleaning & Repairing

        Reviews

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        anonymous

        06/19/2009

        Provided by Superpages
        Overall

        They put in the wrong cellar windows.When I called customer service they were rude.Even one of the window frames had been chewed up by termites.They didn't care they installed the window anyway.I will never use or recommend them again.

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        dibasia

        11/21/2005

        Provided by Superpages
        Overall
        Spent over $11,000. and when I call about two different problems....I NEVER even get a call back!!!!

        My windows do not fit correctly, I can't even lock them,which I did not realize immediately(then when I did call,a year later, they wanted to charge me $100. to send someone out to look at them... and it's two years now and I have to recaulk them......$11,000., two years and I have to recaulk ....and they have NEVER called me to correct the problems. I bet they would call real quick if I wanted to spend more money....AND their web site is conveniently not available for quite a while now

        Helpful(0)Flag
        dibasia

        11/21/2005

        Provided by Superpages
        Overall
        Spent over $11,000. and when I call about two different problems....I NEVER even get a call back!!!!

        My windows do not fit correctly, I can't even lock them,which I did not realize immediately(then when I did call,a year later, they wanted to charge me $100. to send someone out to look at them... and it's two years now and I have to recaulk them......$11,000., two years and I have to recaulk ....and they have NEVER called me to correct the problems. I bet they would call real quick if I wanted to spend more money....AND their web site is conveniently not available for quite a while now

        Helpful(0)Flag
        dibasia

        11/21/2005

        Provided by Superpages
        Overall
        Spent over $11,000. and when I call about two different problems....I NEVER even get a call back!!!!

        My windows do not fit correctly, I can't even lock them,which I did not realize immediately(then when I did call,a year later, they wanted to charge me $100. to send someone out to look at them... and it's two years now and I have to recaulk them......$11,000., two years and I have to recaulk ....and they have NEVER called me to correct the problems. I bet they would call real quick if I wanted to spend more money....AND their web site is conveniently not available for quite a while now

        Helpful(0)Flag
        dibasia

        11/21/2005

        Provided by Superpages
        Overall
        Spent over $11,000. and when I call about two different problems....I NEVER even get a call back!!!!

        My windows do not fit correctly, I can't even lock them,which I did not realize immediately(then when I did call,a year later, they wanted to charge me $100. to send someone out to look at them... and it's two years now and I have to recaulk them......$11,000., two years and I have to recaulk ....and they have NEVER called me to correct the problems. I bet they would call real quick if I wanted to spend more money....AND their web site is conveniently not available for quite a while now

        Helpful(0)Flag
        dibasia

        11/21/2005

        Provided by Superpages
        Overall
        Spent over $11,000. and when I call about two different problems....I NEVER even get a call back!!!!

        My windows do not fit correctly, I can't even lock them,which I did not realize immediately(then when I did call,a year later, they wanted to charge me $100. to send someone out to look at them... and it's two years now and I have to recaulk them......$11,000., two years and I have to recaulk ....and they have NEVER called me to correct the problems. I bet they would call real quick if I wanted to spend more money....AND their web site is conveniently not available for quite a while now

        Helpful(0)Flag

        Details

        Phone: (718) 846-3100

        Address: 13011 Atlantic Ave, Richmond Hill, NY 11418

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