Do not order a headstone from this business. In April (2012) I ordered a headstone for an elderly friend. I paid the owner in full at the time of the order. After 2 months,I tried calling and the mailbox was full,several more weeks go by.when I finally get a hold of the owner he told me he would call me when the stone was ready..no date..no idea of date .the next time I could get a hold of him,which was in August,he hung up on me and told me never to call him again.I am now looking into what recourse I can take.my elderly friend is very upset..as am I. This business is poorly run with no support staff. The owner is the only employee and is beyond rude and careless. Please save yourself from ending up in the same position as I am in.