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General Info
Perma Dry Waterproofing is a locally owned and family operated specialty construction company, specializing in solving "at & below grade" waterproofing and drainage problems. We rely on traditional methods as well as innovative new products to insure that each job is a permanent solution. We are so confident in our methods and procedures that we back all of our work with a written Repair Guarantee. From our years of experience, we know that when you're faced with a basement or crawl space water problem, you simply want an effective and affordable solution provided by a company that is knowledgeable, ethical and reliable and whose commitment to quality will result on a 'trouble free solution' long after the work is done. We firmly believe that understanding your needs and delivering on our promises is how we will continue to build our business. If you have a wet basement of crawl space, give us a call. We'll arrive with the latest innovations, years of experience, and a level of commitment to customer service that will exceed your expectations. We'll do the job right.
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Extra Phones

Phone: (425) 277-2005

Fax: (425) 277-2005

TollFree: (800) 584-9118

Services/Products
Industrial Cleaning, Water Systems, Fire Damage Restoration, Concrete Sealing, Moss Removal, Basement Waterproofing, Sump Pumps.
Payment method
master card, visa, discover, check, amex, all major credit cards
AKA

Perma Dry Waterproofing Inc

Perma-Dry Waterproofing & Drainage, Inc.

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Categories
Other Information

Services: Industrial Cleaning, Water Systems, Fire Damage Restoration, Concrete Sealing, Moss Removal, Basement Waterproofing, Sump Pumps

Reviews

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wa_user

07/13/2011

Overall
Their customer service is very...

Their customer service is very discourteous and impolite. They installed the drainage, but after a while there was water in our crawlspace, they didn't provide the service to clean it and the person on the phone who always answers the phone doesn't let me to talk any manager. She is the rudest person I have seen.



Don't recommend their company at all.

claimed iconBusiness Response03/09/2012

Using the internet to comment on their experience is such a tough arena from a company stand point. Anyone with a computer can claim anything, good or bad, and typically fail to follow up on the actual results or performance from the company. For those reading these reviews we want you to know, We have a fully staffed office to answer any in bound phone call. Perma Dry has have a service department to trouble shoot and repair concerns from existing customer and to fix drainage systems by companies that have come and gone. We follow a protocol to record and respond to issues in the fastest manner possible, and to ensure we never drop the ball on a concern form a customer. Complaining on the internet gets everybody no-where fast. The company looks bad, and the owner does not get a satisfactory resolution. We can say with the upmost confidence we respond to every call and claim about a water issue after the company has performed work, but very few are ever a result of our 15 year history of successful workmanship and we go out of our way to help those with new issue.

This listing has been claimed by a business representative.

Details

Phone: (425) 277-1990

Address: 608 SW 12th St, Renton, WA 98057

Website: http://www.permadrywaterproofing.com

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