I've been working with Carolina Gunrunners since 2010 and I have never had a bad experience. There is not one person on their staff that can't answer your questions and isn't 100% helpful. Their prices are some of the lowest I've seen and their selection is extensive. Anytime I want to add to my collection, I head straight there.
Had the worst experience ever thanks to the incompetence of there employees. Will NEVER do business there again.
Avoid this trash place at all costs!! This place is utter garbage, the staff is incompetent, the selection is non-existent and their attitude is ridiculous. I went there to ship a gun, paid $90 for overnight. They didn't send it. Called them the next day and they promised to overnight it. They provided a tracking number and when I checked it out, I noticed that it was second day, not overnight. I called them back and asked about it. I was told by the "manager" that they could only ship second day. I said fine, when can I come back and pick up my refund for the difference. I was told, "nothing I can do for you, no refund". I asked to speak to the owner and was told, "he won't help you sir". From that point on, to every question I asked, such as what is the owners name, what is your name, all I got from the "manager" was, "nothing I can do for you sir", until they hung up on me. They ripped me off and seemed to be quite pleased with themselves about it.
I purchased a handgun 2/5/14.No problem. I go to purchase a second on 2/16/14 and all the sudden we have a problem. I had a permit over 1 year old, same as the last permit. They are valid for 5 years. The salesperson told me he would have to run a NIX background check because the ATF said they encourage FFL dealers to do so. Really? So I have a valid permit in NC, but they want to do a second background check. Being it was a Sunday, they got a delay on the check. So I go to Gunrunners in N Raleigh and purchase the EXACT same pistol with the same EXACT permit No problems at all. Hmmmm. Oh, 10 dollars cheaper too. So today I speak to the owner and get the same answer as to the second background check. I asked him why no second check the first time and he said he will talk to that employee that didn't follow "procedure".I called ALL the other dealers around here and NONE have heard of that. Hmmm. I visit the sheriffs office and called the ATF and both don't know what he is talking about. Hmmmm. Only difference between the visits was I was by my self the first time with no extra background check. The second time my girl was with me. ONLY difference. No check the first time, check the second time. As much as I hate to think about it she is mixed Black and White. I'm white. you tell me...As soon as the salesman saw her with me is when he "needed to do the additional background check". Like I said, I hate to believe that was the problem. She owns 2 firearms and is far from a criminal. Oh well, I know where not to go anymore. Their loss.
It was my first at this gun store. I walked around for several minutes without any assistance. A guy behind the counter was too busy yelling at another employee to clean the store. This guy was very rude. I left and will probably not come back
Great group of guys working here that are knowledgeable and very willing to help. Store has a nice selection of short and long guns, and there is a lot of variety.