Experienced incredibly rude service a few days ago. Save yourself the terrible experience and ride with College Cabs instead.
Is there a way to give less than 1 star for these guys??? Very very very disappointed in Top Notch. I am a returning customer, in fact just this week I had used top notch four times and had no problem. But the real issue was this morning when they didn't respond and did not meet my pick up at 4:30 AM to get my flight at 5:45. After about six calls I decided to give up (and this was in-between calling College Cabs and friends). If I reserve for a pick-up at 11 pm the night before, I expect you to be there at 4:30. You guys suck, absolutely suck. Anyone reading this should know that I have never had a problem with Top Notch, but an incident like this can't be ignored. I am disappointed because I almost missed my flight out of Pullman, and my connection out of Seattle. Remember that you guys have lost a regular customer....so next time you don't pick someone up for their reserved time, think about that. This cab company is definitely NOT top notch so do not rely on them for anything because they will just disappoint you.
Top Notch Taxi is 5 PLUS stars in my book! They are quick, have friendly drivers and truly care about the customers best interest! So much that they will send another company if that's what it takes to get you where you need to be on time! As the newest company in the area, They have helped me, and made me feel very welcome in the Taxi business For the Pullman Moscow area! Kudos to the Jim owner for being a great guy and a life saver! Thank you :)
Friendly, fast response time, and cautious driver, as well as reasonable pricing.
Missed my flight a while back. they kept saying on there way and never showed up!