My wife just gave birth to our son and all she wanted was a some type of protein smoothie. I rush as fast as I can to the Wellness Bar in Post Falls. I get there at 2:55pm (I know they close at 3:00 on Saturdays). There was a car in front of me waiting for their order. At 3:05 pm, the customer in front of me gets their order and I pull up to the window. The little girl working the window rudely tells me that they are now closed and it's company policy to close at exactly 3:00 pm and if she took my order she would have to take the order of the car behind me. I told her that I was there at 2:55 pm waiting and my wife just had a baby. I even told her I would pay double the price. She rudely told me again that it's company policy that the store closes promptly at 3:00 pm. I then ask her if she knows of another place that serves protein drinks because my wife really wanted one because of giving birth. She told me that Pita Pit sold smoothies, just to get rid of me. Until today, we have usually spent about $200-$300 per month at the wellness bar. NOT ANY MORE! They have lost my business and my wife's business. I'm also going to make sure the massive amount of employees I manage know this as well. Very poor customer service delivered by a young person that has no since of business.