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        metrics + actionability

        General Info
        Want to improve your customer satisfaction surveys? Or need to improve your customer service? The best way is with Portland, OR-based Interaction Metrics. Interaction Metrics innovates by combining customer experience metrics with actionability and celebrates client success through certifications and trophies.
        Email
        Services/Products
        Customer Satisfaction Surveys, Customer Interviews, Text Analysis, Touchpoint Questionnaires, Customer Service Evaluations, Mystery Shopping, QA Standards, Model Answers, Customer Service Plans, Customer Service Skills Training
        Associations
        Customer Experience Professionals Association (CXPA), Business Marketing Association (BMA), American Society for Quality (ASQ), Computer Human Interaction Forum or Oregon (CHIFOO).
        Other Link

        http://www.interactionmetrics.com

        Categories
        Market Research & Analysis, Business & Economic Development, Business Management, Business Plans Development, Marketing Programs & Services

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        Details

        Phone: (503) 205-7003

        Address: 107 SE Washington St Ste 162, Portland, OR 97214

        Website: http://www.interactionmetrics.com