Mike Diamond Plumbing, HVAC & Electrical

Ulysses was sent out for toilet install, nasty job was done in timely and very professional manner. He was competent and explained things that made me very confident about the work done. I thought the whole job was handled expertly. Thanks Ulysses!!

Had a main line clog. They guy ran his snake in the drain and kept expressing concern that it was going to get stuck and warning me that if it did, and costs to recover would be my responsibility. All the time he's talking about different things and the cost. Putting a camera in the line $350.00 Water Jetting $1450. In the end he said he couldn't clear the clog, as his blade would come up with roots pieces on it and he was afraid of getting his snake stuck. So he basically gave me one option, Water Jetting at $1450. When I balked he "called his manager" and came back and quoted $1295.00 . I didn't know the difference, and everything in the house was backing up, so I said o.k. Luckily for me, it was Friday evening and he couldn't get a crew out that night, so we made an afternoon appointment for the next day. My wife suggested we do some research and sure enough found on line the most we saw anyone pay for Water Jetting was $850 and even that guy felt he got ripped off. $400-$500 was about average. So we called a few other plumbers, keep in mind it's Friday after 7 p.m. now. EVERYONE we talked to said the price was ridiculous and all of them said NOT to do the Water Jetting. We finally talked to a very nice guy, who explained a lot of stuff to us over the phone and he quoted us $120 for a simple snake with a cutter blade on it. About $160 if he had to make several passes with multiple cutting blades (starting small and getting bigger) and finally $200 for that and running a camera through after the clearing of the drain to show us the condition. I woke up the next morning and cancelled my Mike Diamond appointment and the new plumber came and ended up doing the $200 service and charged us $120!



Mike Diamond's plumber basically saw we were in a bind and felt they could rip us off because we were desperate. Luckily, his Water Jetting people let him down and thanks to my wife, the internet and Muzila Plumbing, we saved $1175!!!!