So frustrated! Was a loyal customer to this salon, and went out of my way to come to here after living out of town! The stylist did not listen to what I wanted, (highlights with maybe a few low lights) and my hair was completely different than anything I had imagined. Full of dark brown low lights..after repeatedly asking "are you sure it isn't too dark?!" I was rushed out, my hair was almost black which made the highlights look white and in terrible looking stripes! I was only in town for three days, and had to have my hair fixed somewhere else and pay twice. After calling the spa, the manager was incredibly rude to me and would not offer me a refund. Even after years of referring other customers. It was not my fault my hair was completely ruined days before an important photo shoot, and the manager acted like it was my fault! Terrible customer service, do not go here!
141 Route 6aSandwich, MA 02563