Po-Boy Express

I have bought the fish plates from Poboy Express several times in the past and enjoyed them. Today my step-son ordered a fish plate and I picked it up and delivered it to him. When he opened the plate, it had tarter sauce all over the fish. He does not eat tarter sauce. He called them and asked if they would replace the fish plate without tarter sauce included. They said they would not. He returned the plate untouched and was told they would not replace it. A fifteen dollar plate waisted. I called and asked the young lady if they would replace it, and she said absolutely not. We will buy our fish plates somewhere else from now on.