Very happy with their service. Went very smooth and car in perfect condition. Would recommend highly.
This review here is for Tanya Bruce I just not can't believe how of a cruel woman she is her attitude her professionalism is just so disgusting.I don't understand how she became a supervisor. Her demeanor and her attitude a really affects the work environment I'm pretty sure I would have stayed if I had a different manager. I love the work the training was there oh and everyone else I work with the trainers were great all the other supervisors seem to interact with their workers and the workers interacting with their supervisors however this was not the case with Tanya Bruce. Rest assured that I will definitely be complaining to the agency about her she lacks moral support professionalism and most of all communication I am asking you a question I don't need you to roll your eyes or give me an attitude you're my Superior and you're supposed to know these questions you get paid to do your job as I get paid to do mine
Owner of this company operates illegally and commits fraud. Very shady business practices. I started working for this company earlier this year in 2016. From the beginning the owner of this company, Mario Kennedy, treated his workers very unprofessionally. Without any training he had me (and almost everyone else that's ever worked for him) get straight to driving vehicles that might even require a CDL once a certain number of passengers are reached. Anyways what's shady about him as the owner, is he underpays all his workers and after doing calculations of what the wages should have been, it appears he steals money from his employees. He would also give me extremely lengthy, time consuming, and ridiculously paid for extra surprise runs without asking me in advance when the previous day I would only have agreed to a few and where he would have me doing runs until 2am when I got back from them!!! Worst of all, 18 hour days would result in dismal, severly underpaid checks where customers would also say they would pay the tip with their credit card but he would steal those too because I never received them nor did anyone else. I wasn't even complaining about that anyways, but then he owed me a check for a little over 100 and for 4 MONTHS he would not pay me! I repeatedly asked him numerous times about coming to get the check and have text history where I asked over FIFTEEN times go get the check and he would either: ignore me, lie about not being in town, or lie about meeting me for it. He lied about mailing the check to me as well. This is not just me this has happened to, he has messed up an employees run location and then proceeded to tell at that employee when he went to the said wrong location. That employee then left and the owner told me he was not paying his last check for over hundreds of dollars. He has done this to numerous people but I'm not sure how many have actually spoke up. That final check ruined my credit, as I did the multiple runs and hours in order to pay my bank checking account which had been overdrafted and I wanted to pay it immediately and as a result of not being paid I not only received hundreds of dollars in fees, but my credit suffered as well. I didn't ever want it to come to this but that is very shady and I can't ignore the damages caused. Very, very bad and shady company owner. Beware of buying this service or working for this man. I will be looking into a lawyer immediately to represent my case. I have insurmountable evidence of all his illegal business practices in relation to my pay and other aspects so I will provide updates as the case moves because I will be recovering the damaged caused. I can also ask any past employee what their experience was of the company and can almost guarantee it was bad and that they were ripped off; in fact I know 4 others who were and that's just those I know! I know I will win my case because I'm not in the wrong here, he is! Stay away from Mario Kennedy's ET Limousines and illegal business practices. I doubt he'll be in business long after someone actually is finally doing something about it.
Terrible company. Showed up at the first minute of delivery window without confirming, didn't audibly knock and left. When I nicely asked if they could come back at some point during the day, was basically treated like I inconvenienced them and was told to pick it up myself or take delivery days later. Unprofessional and a customer service fail.
Steer clear of this limo company. There are plenty of other reputable ones around Phoenix. We went with this company because they were among the least expensive. Wrong choice. We were told we could pay cash or credit, and that full payment must be received prior to getting in the limo. No problem. I provided the driver my credit card and we left for the night. Halfway through the night, the driver said the card was declined and demanded cash or he wouldn't take us back to the hotel. We were stranded and forced to leave in cabs. The owner initially apologized profusely and I thought the matter was done. Three months later, the company called police accusing me of theft, stating the credit card was declined twice and that we refused to pay. Luckily, thanks to American Express, I was able to document that the charge had, in fact, been approved, then immediately refunded. The case was dropped, but the entire situation not only ruined our night, but was an enormous headache proving to police the accusations were false. The owner, meanwhile, who was pleasant at first, became extremely rude. I would never do business with this company again.
HUMMER H6 (private lounge) is garbage. Paid $240 for 1 way transfer (11 miles), A/C wasn't working, Driver would keep rolling up our window, one door would not open, very unprofessional .. regret doing business with ET Limousines..
I used them for airport transportation last week. Price was exceptional and Tim my driver was on time, outgoing and pleasant. I will use them again and feel its a good company.