First time I went was nice. They must have put on a show though. Since my kids were new patients. I chose that place because how inviting it is for kids. They enjoyed the castle painted walls, movies, air hokey table, xbox etc. in the waiting room. Then the princess crowns they got while in the chair waiting for the dentist. Along with the toothbrushes on their way out. Took my kids there yesterday(12/30/15) for their X-rays and teeth cleaning. Everything was broken in the waiting room. The dying air hockey table was so load it took me forever to get through my paperwork, they took out the xbox, the pac man machine ate my money, and you couldnt even see the movie that was playing on the out dated TV. My girls couldnt understand any of the staff. That made them very uncomfortable. All the chairs were filthy!!! On our way out they didn't receive their crowns or toothbrush like the lil boy that left before us did. My kids WILL NOT BE GOING BACK!! Somebody shut this location down!!
2217 W Happy Valley Rd Ste 101Phoenix, AZ 85085
From Business: Norterra Kid's Dentistry & Orthodontics in Phoenix is your neighborhood pediatric dentist designed to provide your child with the very best dentistry available an…
Make sure they take your insurance first. I was provided their number by my insurance company, and made an appointment. When I arrived I was informed that they wouldn't take my insurance, but was told I could pay cash. I asked how they knew about my insurance, and was told they looked it up on the internet. I asked why they couldn't call and tell me, and was told it's a HIPPHA violation. That's completely false. They just wanted me to pay cash. So make sure you check that they take your insurance, as they won't inform you.