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- Along with offering an impressive collection of new cars for sale, we offer many benefits to our customers, such as complimentary Wi-Fi and refreshments, shuttle service, easy online financing and more. As one of the top INFINITI dealers in the Phoenix area, we have the latest models, along with high-quality used INFINITI cars. Come down to our dealership at your earliest convenience to view all of our luxurious, high-quality models. Whether you're looking for a premium sedan, a performance car or a versatile SUV, INFINITI of Peoria can help you find your next ideal car. In addition to a great selection of inventory, we also have an excellent auto repair shop managed by factory-trained technicians, so visit if your car is due for service.
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INFINITI of Peoria
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Reviews
10/31/2010
I cannot begin to explain how dissatisfied I am with the treatment my husband, and I have received from this dealership. Recently we purchased a used vehicle from Infiniti of Peoria, and one of the stipulations to purchase the car was to have the windshield fixed. We even received a "we owe" form that states that the... windshield would be fixed. After the deal was done, and we took the vehicle home, a few days later I had to follow up on the "we owe" and was told to wait a few more days to hear from them. After about a week, I called again, and finally spoke to the person who handles the internal service work. Finally an appointment was made to have the windshield taken care of... or so I thought. I came in at the specified time and the car was taken back to the shop to be fixed, but I was told that the windshield couldn't just have a simple fill in the chip to fix it. The service advisor told me then that the issue would be taken up with the sales department, who administered the "we owe" paperwork, and yet another week went by until I again had to call to get anything going. By this time I've become frustrated by the dealer, since they had already taken my money, and now weren't holding up their end of the deal. As of now I have been told that they cannot make any further effort to fix the windshield, and are unwilling to work with me anymore. I think a simple windshield is a very stupid way to cause a person to be unhappy with your company. Had I known the difficulty this dealer would put me through over a chip in a windshield, I wouldn't have agreed upon the price and would have put it into account on my offer. Please take my review into consideration if you are planning to purchase a vehicle or have any other business with this dealership. ** PS: my star rating is a -1 star but that was not an option.
Details
Phone: (623) 455-6914
Address: 9167 W Bell Rd, Peoria, AZ 85382
Website: website
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