My experience with them has been a dream (a good one). I'm a grad student, living with two other grad students, and we essentially make peanuts for a living. We wanted to find a place that was affordable, comfortable, and in a nice, quiet neighborhood. What we got was all of the above and more.Our property manager is Angie, and she has been very helpful and responsive for the year and a half that we've lived in our place. Every small problem we've had, from repairs to lawn trimmings to questions about the paint, she's responded to quickly and given us whatever help we needed. It is by far the best renting experience I've ever had. I would stay here forever if I could.Maybe the rest of the staff isn't as awesome as Angie, but she has been wonderful and I've had no bad experiences with anyone in the office. My coworker also rents through Beven & Brock and has nothing but good things to say. The application process is a bit more intimidating than anything I'd come across before, but it was well worth it for us when we got the house. Love it!
Since I rented the house "out of state", I quickly realized that my situation is a niche case. Further through my follow on conversations with Mr. Beven, I realized that Beven and Brock would need to satisfy both the renter of the house and also the owner of the property. While the contract was initially written to be more advantageous to the owner of the property, once Mr. Beven fully understood my situation, there were flexible enough to talk to the owners and come to a mutually beneficial middle ground for both the renter and me ("the customer"). A special Kudos to both Mr. Beven and Linda, for working through my issue and bringing the case to a conclusion within 3 weeks of my initial review. Not only was the house rented in the next 3 weeks, (which by itself was highly commendable, given that December is a very dull month), the team also went above and beyond to convince my landlord of my special situation and get me the refund for the whole of December. Based on the service rendered by the team and their loyal commitment to the customer, I would highly recommend their service for future lenders and customers.
Great service when anything needs fixing. Always get a quick response from Taylor, she's awesome !
I wanted to thank you and your staff for the exceptional property management services provided to our family over the years.
Want to let you know how much I appreciate our apartment manager. Stacy has made my experience working with Beven and Brock extremely favorable. She deserves commendation for her work.
Over the last two years we have been very satisfied with your management of our apartments .
It is evident that you wish to keep your properties in good repair and I have that you have found our company to be satisfactory.
I have appreciated having Beven and Brock manage my property since 1997 and would gladly recommend your services to otherws I know in Pasadena.
Having worked with B&B closely the past few years, I do not have any problems with them. As a managing company, I think they've been great and especially prompt in taking care of most if not all of each unit's concerns.
Very good overall .