They have the WORST service and the managers have all been clueless on how to react to situations. The kitchen is VERY, VERY slow. VERY POOR CUSTOMER SERVICE!
First some context: I grew up enjoying homemade Italian foood made by relatives born in Italy and lived in NYC for 25 years. This place is the real…
4250 Alafaya Trl Ste 132Oviedo, FL 32765
From Business: Giovanni's is a family-owned and operated business that specializes in pizzas. The restaurant provides fried calamari, mozzarella sticks and chicken fingers. It s…
12101 University Blvd Ste 219Orlando, FL 32817
From Business: Spoleto combines the speed of fresh-casual service with the sophistication of an Italian restaurant and gourmet-quality food. This is what sets us apart. Spoleto …
Absolute best food ever!!!! They have something for everyone. There was 4 of us in my party. We had the Captains Feast, Shrimp Fettuccine, Baked Ziti, Pepperoni Pizza (for my picky eater), & the Gator Bites!
This restaurant is awesome Recently after many yrs my family went here and although the food was excellent the service was not jas good as we have experienced over 15 yrs. The mgmt contacted me apologized issued me a more than ample credit and we went bk; it was superb! thank u
Slow to be seatedSlow to be waited uponWaiter forgot our silverware and bread
I have been to the Oviedo Mac Grill twice--once for lunch for 2, when we were practically the only patrons and didn’t have a good experience, and again for dinner for 4 on New Yrs’ Eve. We waited over 30 min’s for a table even w/reservations, early on NYE, and even though told our table was ready when we got there. There were many waiting and complaining of wait times as we waited. We waited for 15 min’s more at our table w/no one showing to greet or take drink orders. No silverware/napkins and had only 3 filthy glasses. Flagged down hostess asking where our wait person was, and told her of silverware/glasses issue. She seemed bothered but came and got glasses. Defensive waiter finally showed. Waited forever for drinks, but he only brought 3 of 4. Had to flag down much later for 4th drink since others nearly done with theirs. Defensive again and used NYE’s as excuse even though he was hanging out at the water jug area (filling them, or emptying them?) instead of getting my drink (and it had slowed b/c some of his tables had emptied). When I asked if we dare order appetizers with the way the night was going with the long waits, he was sarcastic, including answering that “it was on the blackboard” when I asked what Blackboard Soup was (still don’t know where the blackboard was there; never saw it). When someone finally brought silverware and new glasses (wet inside and out), I told her that my knife had dried marinara all over it. She took it w/no apology and never brought me a knife back, so I shared a knife with my husband. Some food was not good--flatbread had burnt black edges and lacked flavor. Soup not hot enough. I would never return to this location because of the long waits, slow service, dirty dishes, and the defensive, sarcastic attitude from the waiter. From other online reviews, and the way others at tables near us were acting, we are not the only ones who have received terrible service. Our son went to Altamonte’s Mac Grill a few nights later, since we told him never to go to Oviedo’s. I posted to FB about our bad experience and will continue to warn others.