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- We are Planet Fitness. Home of Big Fitness Energyā¢. At Planet Fitness, we believe no one should suffer from Low E. You knowā¦that down-and-ugh feeling of too little pep and not enough steps. Big Fitness Energyā¢ gives you that post-workout glow all day long. See for yourself at one of our 2,400+ locations or download our app for hundreds of ways to get moving.
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Reviews
01/13/2016
I've been going to this Planet Fitness location for the past few months (I usually go to the Daytona one). This Planet Fitness is absolutely horrible, the staff are some of the most disrespectful people I have ever met, and the management seems to not care about there rude staff. Last night when working out I was harassed by a Kelley, she approached me and informed to me that my membership was canceled. I told Kelley that I canceled my membership right after I paid for it and my membership was good until the 17th of this month. She brought me to the front desk were I spoke with Nick. Nick began to insist that my membership was canceled and I would not be able to work out. He then told me to go to the Daytona Planet Fitness and figure out whats wrong with my membership, as soon as I left I gave the gym a negative rating (They have a thing by the exit door were you can rate the gym) this made Nick angry and he began to tell me not to come back. I went to the Daytona Planet Fitness and they told me my membership was still active, as soon as I heard that I went back to the one in Ormond and as soon as I walked in the door, Kelley walked to the phone and began to call the police. I then left and decide to speak to management in the morning, I spoke to the manager and began to explain her employees rude behavior. She seemed to not care and even decide to defend there actions. I was appalled and then requested to speak to the franchise owner. As soon as I spoke with the franchise owner I began to understand that the staff were really close to each other and he was already informed about the incident, he began to be very hostile and informed me that I was trespassed from this location and I would not be able to work out here anymore (I wasn't even informed by the manager I was trespassed). I wouldn't recommend anyone to workout here, not just because of the unprofessional, shady staff, the equipment is terrible and I actually had a sit-up machine break on me and the gym is poorly maintained there is a lot of dust and the equipment seems to not be clean.
Details
Phone: (386) 677-4000
Address: 910 S Atlantic Ave, Ormond Beach, FL 32176
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