Ducky's

I am so done with Ducky's! Used to be great, but the last 3 times I have not gotten what I paid for. Today it cut off just as the Spot-free rinse was about to begin - the other times the drying cycle cut off after about 10 seconds. Tired of getting cheated - will just wash it myself from now on!

I've had great service at Ducky's on 17 (Park Ave) in the past but we stopped in there yesterday, September 25, 2015 and nobody was on duty. They offer a $5 military discount but without an attendant there's no way to get it so we just paid full price to wash two cars. Low & behold, the first lane didn't work (well, it worked just long enough to take our money and say "pull ahead"... then it quit). So I've been trying to contact somebody since yesterday afternoon with no luck. The phone number on their sign at Ducky's is a dead number and nobody answers the one listed online (904) 215-3678... it just says that it's a Voicemail for Ducky's and then tells you that the mailbox is full. So you have no way of actually getting ahold of anybody. It's really unfortunate too, because they used to be VERY helpful and nice ... I don't know what happened. I would give yesterday's experience zero stars if I could, as you can imagine, but I gave them two stars due to prior 5-star service. I really hope to hear from them soon. What the Duck is going on over there anyway??



UPDATE: I knew something was going on ... the Manager at Ducky's contacted me to let me know that the phone number listed online is an old number and the new one is (904)433-0882. So anybody else needing to contact them, those are the correct digits. Back to a four star rating in my book, thanks!