What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
200 W Base Line StSan Bernardino, CA 92410
From Business: We are a family owned and operated business serving the Inland Empire since 1979! Offering you a wide selection of cars - from economy to luxury - we also have 15…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Went to buy a C63 AMG, test drove, noticed the front tires were dry rotted all the way around on both sides. Advised the salesman who had his "mechanic" look at it. Meanwhile I got instantly approved for their credit and was ready to buy. Then I was told that the front tires "meet their standards." I told them they didn't meet mine, and that they are in a dangerous condition. They called their manager over and another "expert" who echoed their opinion that the tire tread met "their standards." I explained that the issue wasn't the tread, it's the cracked and rotted sidewalls which will blowout as soon as you take a hard turn with the 435 ft lbs of torque that car has. They still refused to replace the tires, so I walked out. They lost a $44,000 done deal sale over what for them would be about $200-$300 in tires. So not only do they not care about their customers safety, they are very bad business people. Avoid this place at all costs.
On Thursday August 17th my car broke down due to overheating, my triple aaa recommended this shop so I had it towed. My car wasn't noticed until Friday morning when I received a call from "Jim" at 7:45am to let me know the diagnostic (which isnt applied toward the repair) was 160$ I explained that I'd never paid that much but needed my car fix and to proceed, he said he would get back to me that afternoon with updates on the car. When I got off at 5PM I called and spoke to Jim again who said my car hadn't been looked at, I asked when it would and he replied Monday. I explained that I was told it would be looked at today and that he effectively lied to me. He explained that it wasnt going to get looked at today because his 'diagnostic guy' wasnt in and that there was no way it could have been diagnosed today. I asked him why he didnt tell me that in the first place and he changed his story to his diagnostic guy was in but too busy, so I called him out for lying again. He told me I need to check my ears, at which point I explained I didn't want his service and that I would be going to another shop, he continued talking smack until I hung up. Saturday at 11:30am the shop called and left a voicemail that said I was going to be charged a late fee since they werent going to be working on my car. I found a ride to the shop (you have to be present for tow) and ordered a tow which arrived by 2:30pm, what Jim failed to mention was they close at 1:30pm on saturday and are closed sunday, I found a new shop and had the car towed Tuesday the 22nd. I was charged 75$ for storage fees when two of those days I was unable to get my car, this place is a scam. My friend also walked into the office as the Owner (also Jim) but says hes a different guy threatened me, at which point I obliged and offered to take it outside at which point he backed down and proceeded to call me a mf'er..Classy Jim, oh, and I'm always down if you ever wanna man up.
STAY AWAY FROM THIS PLACE !!!! THEY ARE CROOKS... they sold me a car that has a broken head gasket and bad catalytic converters they pretended to get the car fixed and held it untill they're 30 day warranty was up. Now to get my car fixed is going to cost me thusands not to mention i financed the car so now im paying paymets on a lemon. The "head mechanic" Jose.. lied to me the hole time, saying they took it to the "Dealer" and everything was fine. Then why is my car violently shaking, days into buying the car? I don't understand how they could do this to anyone. How can i put my new born daughter in a car that is violently skaking and can possibly lead to a serious injury. Once again STAY AWAY FROM THIS PLACE and go to a legitimate dealer that will take care of you not take advantage of you and take your money. How can i afford to get these repairs done now. NOW I HAVE A CAR THAT IS JUST SITTING THERE Undrivable
I just bought a beautiful LOOKING truck from this place...but I was stupid for not checking their reviews first. The truck had been THROUGH the mill. I have PROOF to back up my statements. As soon as I got it I found out the REAR END was shot...broken gears ect...costed me 2,200 to rebuild it...the steering was so loose, I had to replace the PITMAN ARMS, and the BALL JOINTS ON THE FRONT SUSPENSION...THIS WAS A DANGEROUS situation when your not sure where your wheels are on the road surface. That costed 1,200.00 I feel so robbed...but I assume they knew all this...thats why they INSIST that we all sign the As Is paperwork. The truck in the conditon it was when I purchased it was not worth no more than 3,500...but I paid 7 grand plus repairs on a 1998 dodge ram that's over 10 grand...they are CROOKS AT BROOKS...
I bought a highlander at Jauregui Imports. Had it for less than a month. DO NOT WASTE YOUR MONEY! The tires looked new, but 2 are separating. The other 2 have begun to separate as well. The stereo face plate was missing. Jauregui could NOT locate it. Jauregui didn't change oil because they didn't want to mess with the STRIPPED oil pan. Jauregui shoved an oversized drain plug into it instead. Currently buying 2 new tired at the dealership. DO NOT trust these people!
Told guy my stats at the beginning of the conversation, he promised he could work something out.Thirty minutes wasted and come to find they can't work something out.Just like every other car company, yet some how lower grade and sketchier.
Everything was great until I got to the exit. I reserved a 15 passenger van and got an email saying go straight to the back and bypass the counter to get your van the guys in the back got it for me, when I got to the exit they say you need to go to the counter even though the email said bypassed the counter since I'm an emerald member. So I had to back up the van with my managers and go back inside to get the paperwork and leave. Very disappointed email the right info.
This place is the worst. False advertisement They sell illegal cars that can't pass smogBought a car from here nothing but problems . I only had the car for 2 weeks Took it to my own mechanic told me it was gonna be to much to fix. Took it back and confronted them owner tried to fight me and cursed at me cuz I told him I was gonna sue.
professional , courteous and fast service at the counter. Car was clean and Theresa outside is great!!!
Great customer service! We had a road trip planned but needed a rental due to car problems so I looked up Alamo's rates and we got a great last minute deal
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.