I really enjoy this business as a whole. Another location of theirs is my regular spa supply store and I get exceptional service from them. I was passing the Ocala location on my way to the Villages and stopped in to pick up something I was running low on. They are very knowledgeable about their products and I got service with a smile and few funny jokes lol. Great place to do business with
the sales staff was a rude as they could get. Leaving us during the sale to help other customers. There follow up service has been horrible, a simple problems of the tub not running right requires a water sample? The jets are not working, and the tub will not hold a temp, And when they looked at it the first time they did nothing. Absolutely would never recommend this business
If we could give 0 star we would.We are really disappointed with unprofessional behavior of worldspas in Ocala, FL.First, person that was switching our spa cover around, had to borrow tools from my husband and was asking for help.Second, my husband noticed some nails were missing on side of spa, but thought none of it, when the job was finished.When we confronted worldspas of Ocala for the third time and asked about repair we were given some lame excuse about storm damage. My husband secured cover so could not be lifted in hurricane, so that theory goes in drain.We've contacted them three times for issue and they never bothered to call back or respond by email.If the job was done right the first time we would not have issue now. They were just too greedy for money that they thought they would be able to do it themselves instead of sending one of their technicians.My husband did not have confidence in them from the start up and he was right.Bad for business - that's what we think of World Spas, Inc. in Ocala. Bring your business somewhere else.
Been going there for years. They've got great pricing, they always have what I need, they're knowledgable and they do great service work.
Had a 6 seat spa installed 4 months ago and it is so wonderful. I feel like I am on vacation when I use it. Wow! Love it!
GREAT STORE! WOULDNT GO ANYWHERE ELSE ...TONY DOESNT NOR EVER OWNED THE STORE..THE PERSON HE GOT IN A FIGHT WITH WAS NO ANGEL LOOK UP JAMES SELF ON MARIONSO. 2 SIDES TO EVERY STORY BOTH AT FAULT...THE REAL OWNER IS WONDERFUL
great customer service experience. Kind,honest,caring family run business
I bought my pool here and what a wonderful experience it has been. I got great customer service, the best price,quality and I shopped all over. PLUS they in house financed me even though I am still rebuilding my credit. This business is awesome!
My husband wrote a review but I just had to give this pool store my own pat on the back. Bill went over and beyond to make us happy and get my family in the swimming pool we wanted. These are some of the kindest,friendly and professional people we have ever done business with. My family appreciates their customer service excellence.