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Marilyn L.

07/11/2017

Overall

The negative review was for Pioneer Computers, NOT Avante. New owners bought it in 2012 and changed the name to Avante, and they are wonderful! We've been taking our company computers to them for years and have gotten nothing but excellent service. Love them!

scopious

06/03/2008

Overall
Calling for help

I needed a minor repair done on my laptop so I called pioneer computer. The person who picked up the phone was rude and unprofessional. He barely listened to what I had to say before he told me to send it back to the manufacturer. It appears that the only repairs they do are simple one you can do at home. Google the repair and do it yourself or find someone else.

claimed iconBusiness Response02/17/2009

I remember you actually .. The problem you had wasnt that hard but after trying to tell you what we would do to fix it you kept talking.. after about ten minutes of you saying the same thing 5 diffrent ways I asked you to bring it in. No I was not going to sit on the phone with you and try to fix it over the air. I not over the phone Tech support. For some reason people think all shops should work for free. And the only thing you had to do was say I needed my Plug Fixed... not hard but cant do it on the phone.. As for being rude. Trying having a person tell you the same thing 5 times 5 diffrent ways ask for thier advice then tell them they are wrong.. Yea I hung up

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Details

Phone: (360) 679-3839

Address: 190 SE Pioneer Way, Oak Harbor, WA 98277

Website: http://www.avantecomputers.com

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