More Info
- General Info
- * 32 Years Experience * Goodyear / Gemini Dealer * Complete Auto Care, Including Engine and Transmission Replacement * Free Shuttle Within a Limited Radius * Rental Vehicles Available * MAP and National Accounts Accepted * Carry Full Line of Goodyear and Dunlop Tires * For More Information and Money Saving Coupons, Please Visit Our Website: www.novimotive.com
- Email Business
- Brands
- acura, bmw, ford, goodyear, hyundai, jeep, kia, lexus, subaru, volkswagen, volvo
- Payment method
- all major credit cards
- Neighborhood
- Northville
- Categories
Reviews
We moved into the area just a year ago and we found Novi Motive through a coupon mailer, and we're so glad we did! I appreciate their friendly staff and their honest, trustworthy technicians. I love that they have a little play area, and the free coffee and comfortable waiting area, it makes bringing my three little ones along very easy, and even enjoyable!
02/05/2017
Have been using Novi-Motive for over 20 years. Tom the owner, is a mechanic ,dedicated to finding the true cause of problems. Will go an extra mile to ensure that problems are correctly defined and explained to the customer. Repairs are always correctly completed.
A great local resource. You actually get to talk to a mechanic who has inspected your car, can explain the problem and discuss alternative corrective actions. This is something you do not get with auto dealerships.
Novi -Motive is committed to repairing their customers cars and returning them in a serviceable a safe condition. The many testimonials bear this out.
07/13/2012
Fast friendly service! I have been bringing my cars here for 15 years, very honest and fast!
04/27/2012
Extremely high prices. Took advantage of us when our car was broke down. Really ticked off that I didn't just tow the car to another garage. Do not use this Garage.
05/25/2011
short on the phone. rude. never actually used this service, the rudeness of the representative was enough to keep me away. so rude that I felt the need to post a review.
01/31/2011
I was a regular about 20 years ago. That stopped when the mechanic returned the car with a measurement on the rear wheel alignment that was 1.5 TIMES THE SPEC LIMIT for toe. When I complained, I was told that I would be charged FULL PRICE for a 4-wheel alignement to fix this. I told them to go ahead, but it would be the last time that they would get my business. We have both upheld our positions.
The only way that I'd ever go back is if the management has changed. The old management had a real quality problem. I simply will not work with such an attitude.
02/01/2008
I have been coming to Novi Motive for years. I have always enjoyed fast,freindly service.
01/29/2008
I highly recommend Novi Motive. Very friendly, honest staff. If you are looking for a reputable shop this is it!
10/10/2007
Poor Customer Service and very high prices. Unjustified charges.
customer's claim is unsubstantiated. They were informed that they needed a Trans.customer attempted to drive car home but it failed on the way.We did no repairs to this car
Details
Phone: (248) 349-0290
Address: 21530 Novi Rd, Novi, MI 48375
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