What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
20175 Haggerty RdNorthville, MI 48167
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
807 Doheny DrNorthville, MI 48167
From Business: *WE DO IT ALL *Guaranteed Repairs *Great Prices *Convenience *Cars, Vans & Light Trucks *Import & Domestic *Corporate Accounts Welcome *Gift Certificates Availabl…
17000 Northville RdNorthville, MI 48168
From Business: Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact u…
41695 Grand River AveNovi, MI 48375
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Novi area, turn to Safelite AutoGlass. Those in Novi and surroun…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
A previous reviewer mentioned that we should not be deceived by the presence of foreign cars at KDS! I can attest to that because my foreign car was there 7 months, mostly outside, during winter, damaging the convertible top and resulting in over $2,000 in paint damage. But, more importantly, I was continually deceived about repairs being completed when they wern’t. After months of deception and delays, I was told the car was done, but it still took another month of almost daily calling to get Mr Herman to release it. When I did get it, the major repair was not done, and the car was a mess, missing parts, misplaced parts, and the aforementioned paint and convertible top damage. I shudder to think what would have happened if I had taken it back to get it properly fixed. I contacted the Better Business Bureau to complain, and they said KDS is not a member, and therefore they can do nothing!!! Isn’t it odd that KDS would not be a member?? Sadly, it is not odd at all!!!Use KDS at your own risk, and be prepared for trouble!!!
I appreciate the way you are attentive to all of your customers regardless of gender or age. Kudos. You took the time to answer all of my questions too. Your prices are very competitive for your oil changes.
They tell you everything before they do it and make sure you understand!! Great crew!! I can always get in on and out in a timely manner!
Horrible business, horrible owner. Stay away! Avoid here and now in Northville! I had my vehicle repaired about a year and a half ago by Steve Herman, owner of KDS Automotive. I spent 2000 dollars and constant delays fixing my vehicle and after less than three months I brought it in again to service, but this time Steve, as the "expert" mechanic that he is stated my vehicle had a rod knock and I could spend another 700 dollars with no guarantee of it fixing the problem. I ultimately decide to purchase another vehicle and Steve agrees to purchase my damaged vehicle from me for 800 dollars which I use toward my new purchase (he says he would need to purchase a new engine for my old vehicle and would use it as a loaner). As with new vehicle purchases it was quite a whirlwind ordeal and I sign my old title over to Steve, but ask him if I could come back the next day to clean out my belongings as I was in the process of moving and was signing the deal on the new vehicle that evening. He had no issues and stated that my old vehicle will be sitting out back for at least a couple weeks. Low and behold the next day the vehicle was gone! He ends up getting the vehicle detailed and spiffed up for selling (no new engine mind you),and throws my belongings in garbage bags and keeps them at his house!What happens next is WEEKS of calling him asking for my belongings to be returned, which he only returned a few bags (soggy and wet) initially the couple days after he took the vehicle in to be detailed - then the rest was an ongoing hassle. Eventually, after weeks of frustration it was found he wasn't keeping my remaining belongings, but a friend was keeping them locked up in storage and he was on "vacation". About $300 worth of resellable items were kept and never returned.Avoid this place. This man is a scam artist and overall horrible businessman. There are other reviews on Yellow Pages from other customers who were scammed into believing their vehicles had it and they sold them to Steve for nothing so he could make a quick buck. He is no longer in Garden City and now his business is in Northville.BEWARE.ALSO, here is KDS BBB rating from his Garden City location---"F". Take a look for yourself:http://www.bbb.org/detroit/business-reviews/auto-repair-and-service/k-d-s-automotive-in-garden-city-mi-13052723
Totally disappointed, workmanship is low quality and not worth hourly rate. Job completed but parts improperly installed and / or missing. Parts deemed to be unnecessary were thrown aside rather than reinstalled. Factory fasteners (expensive to replace) lost and replaced with whatever. Don't let the collection of imports in the parking lot fool you. They do not have the attention to detail required to service luxury imports. If you value you car and expect quality workmanship, I recommend you go elsewhere.
Best and most honest mechanic I know. He always does a superb job when my vehicles need repair. Always fast courteous service, I recently had a repair done and he reminded me that I had purchased the part up north and it should still be under warranty. Even though he didn't do the original work he did the repair, had the part delivered for a minimal charge. Will always take my cars here!
Picked up a uhaul on Saturday, June 27th. Rude old guy in a scummy, dirty, office completed the contract. I used the van for 3 hours to move a brand new refrigerator and a bed with the help of family. The items were located in indoor heated storage but it was raining outside. When I returned the van the guy said I can send you a receipt online so you won't have to wait. I said okay. I then sat in my car that was blocked in the parking lot by the van. He opened the gate, looked inside and then drove the van away. later that night i received my bill with an additional $25 cleaning fee. I am OUTRAGED that a business that looked like a flea invested dirty slimy place could do this. I consider this theft. Don't recommend this location. Go to uhaul in Plymouth, clean nice courteous.
Picked up a uhaul truck on Saturday Nov 8, The man in the front office was waiting on a woman who was there before us. She was given a set of keys for a van and a few seconds later returned saying the keys would not work. The man behind the desk became enraged and jumped up swearing while he slammed his chair across the room almost knocking down his printer he stormed out the door to the van and could not get the key to work either. This enraged him further and while being very rude to the woman also began on my daughter and me. I will never use this business again for uhaul or for car service there was no reason to treat customers like that.
Hal's Auto Clinic provides a very friendly service. The work on my car was done as promised and was on time.
The professionalism and consistency of Hal's Auto's staff will always keep me coming back.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.