I love the idea of the minute clinic however my husband and I came to this office to get vaccines for an upcoming trip out of the country. We weren't told that some of the vaccines were an out of pocket expense, so when we got a bill a month later for the full amount of the vaccine blew our minds. I thought my insurance just didn't cover it, so I called my insurance and they didn't receive a claim for the certain vaccine that was given. I found out it was an out of pocket expense after speaking to the minute clinic call center representative....... If I had KNOWN that they wouldn't even submit a claim for the vaccine, I would have made the choice not to get it or find another means of getting it instead of getting a SURPRISE bill in the mail. This "office" location needs to provide better detail service when accepting patients needs and requests, especially when it comes down to receiving money for services not known were not going to be submitted to the patients insurance company.
401 W Martintown RdNorth Augusta, SC 29841
From Business: Founded in 1947, Fred's operates more than 700 general merchandise stores, including over 20 franchised stores throughout the Southeast. The company offers a rang…