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(504) 568-9105Visit WebsiteMap & Directions100 S Rampart StNew Orleans, LA 70112Write a Review

More Info

Email
Services/Products
Jelewry, Jewelry Repair, Watches, Diamonds, Gold, Silver, Platinum, Pawnbrokers
Brands
Rolex
Payment method
all major credit cards, mastercard, visa, amex
Neighborhoods
French Quarter - CBD, Central Business District
Categories

Reviews

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Jueron C.

11/16/2015

Overall

After being told the company I've been working for for three years was laying people off just like that I lost my job six months later things have gotten really tight cut off my cell now when applying for a job I use my wife's number cable and Internet is also gone as well no more whole foods and kids tuition is now backed up etc so today 11/16/215 I end up in fischers asked for $2000 on my (pre-owned) rolex date just with dimond dial that I purchased just before things got bad paid $5200 lady at counter said in order for us to do the loan we would have to take off the watch band to run the serial number okay cool comes back and says $800 excuse me did you say 800 wow no thanks now at this time i look at my watch and its scratched bad around the band from taking it apart and also noticed scratches around the outside of the face don't know if they have the proper tools are if they were patient when removing the band but they totally abused my watch after I spoke on it the lady brings the watch to the back she comes back and the first thing I say was I hope he didn't just try to buff the scratches she handed it back and of course he did now on top of the scratches there are now buff marks so after speaking on that I asked for a manager here she comes she tells me she doesn't see any scratches even with the loupe point them out I told her I can see and feel with a naked eye she takes off back to the back I yelled hold up DONT do ANYTHING to the watch with out letting me know first she says okay now I'm waiting she comes back and said he cleaned the watch and we only take the band off on one side now the watch has more scuffs from the buffer and she i are looking at each other I asked for a card she says well we don't have any cards back here I asked her name to my surprise she replied Joann Fischer they went back and fourth and all I really wanted was for them to acknowledge what was done and apologize for not treating my item with care it's not like I was going to be given a new watch now when I go to sell it the value has decreased further bad experience (for me) may be different for you I'll Never return or recommend anyone!! Pressed the star rating by mistake they don't deserve any

claimed iconBusiness Response02/02/2016

Hi Jueron, Your review has just come to my attention. I do remember the incident. When a person brings a Rolex in to pawn, we must remove the band on one side in order to check the authenticity of the watch and report the serial number to the Police. I did not see scratches as severe as you mention. However, if you bring the watch in, we will be happy to send the watch to our watchmaker to have the case polished, or try to help you in any way we can. JoAnn Fischer

This listing has been claimed by a business representative.
1troybush

07/31/2008

Overall
Only in New Orleans

Only in New Orleans can you find such find qualitity timeless pices like you find at Ficher's. It the only place in America where you say "My grand mother got her class ring here ,so I want to get my class ring here too,"The sales staff knows your name and they becomes familure with you and your taste and can find just the pice you need . My sales lady is Kim and if she off I'll come back when she's at work.That's the way it is at Fischer's

gbradbury

07/25/2008

Overall
fischer's jewerly

Fischer's jewerly is a elegant and extra ordinary jewerly store. I have been going there so long my baptism ring was bought here. i am vrey impressed with Fischer's jewerly. thank you .

Details

Phone: (504) 568-9105

Address: 100 S Rampart St, New Orleans, LA 70112

Website: http://www.fischersjewelrynola.com

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