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(518) 794-9495Visit WebsiteMap & Directions458 Route 20New Lebanon, NY 12125Write a Review

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JW
John W.

03/10/2017

Overall
Atmosphere
Food
Service

Best food in the area, The staff was warm, fun, and the owner even stopped over to see how the meal was. Best popovers I have ever had in my life. And the steak was cooked perfectly.

localyokel1

11/02/2009

Overall
Local Resident

One year ago we would have had nothing bad to say about Marios. Now, it will not be a choice anymore.

Appetizers were excellent, , used tio serve quakity rolls, now it is Italian bread, dinner was OK , but Overpriced for quality and amount of food present. Service was lacking for this type of supposed upscale restaurant. I have heard from other locals that place was not what it used to be, I agree.

lmp01238

01/29/2008

Overall
Absurd Favortism

Well the title sums it up! After being there for an hour and enjoying some great Italian Sirius satelite radio station with songs from Frank Sinatra, Dena Martain etc. The appetizers were rather delicious. My fiance` has been there quite a few times with his family and tonight we were there for his birthday and we were also there so I could see what they offered because my soon to be husband was VERY set on having our dinner parties and catering befrom and at Marios. After receiving our appetizers and being at one of three tables, another couple entered and immediatlt demanded to have the music changed to classical. My fiance` and I both felth the atmosphere along with the food were phenomanal! Until we asked to have the music changed back. We were told and I quote "the manage is in tears over this but they come here every week". First I believe it's VERY unprofessional to send a waitress to address a complaint rather than the manager acknowledging the customer(s) and situation at hand and secondly my seat was in view of where she was also bartending and she was making small talk and joking with another customer. I have never been treated so POORLY, and unfair in all of my life. I was very hurt not only as a customer, but felt discriminated against because we were younger than the couple who suggested the classical music. We payed for the appetizers and left immediatlt while our entrees were being cooked and the manager did not speak to us or offer us any other options as far as our dinner plans or etc. VERY DISRESPECTFUL & DISAPOINTED! AWFUL SUMS IT UP!

lmp01238

01/29/2008

Overall
Absurd Favortism

The title sums it up! My fiance`s family rave how delicious the food is and how great the service is well I'll agree partialy with one.... The appetizers I'll admit were delicious and up until this point so was the service. After being there for almost an hour and only one of three tables, another set of guests had arived, a husband an wife. Upon arrival Sirius satelite radio was playing an "up tempo" Italian radio station. Imediately after seating this couple, the hostess was asked by these individuals to change the music to classical... not, Please keep in mind we had been there for an hour had ordered, had consumed our appetizers and we had asked that the music that both my fiance` and I, and another couple wanted changed back. The manager was VERY unprofessional by not coming over and addressing the issue at hand directly with us, however sending a waitress over to tell us and I quote "she is in tears about it" The manager was working as the bartender as well which was in direct view of my seat and she was in fact joking with a customer sitting at the bar. I am very dissapointed because I had never been treated so rudly by somone. I had heard great things by my fiance`s family and had gone there this evening and left after only recieving our appetizers and being told that "we are sorry they come here every week" I felt awful! I had hoped to enjoy his birthday only to ask for the bill in advance and it's very unfortunate that we will not be having our bridal, and wedding arrangements and parties there. Very disapointing.

Details

Phone: (518) 794-9495

Address: 458 Route 20, New Lebanon, NY 12125

Website: https://www.berkshiremenus.com

More Info

Email
Extra Phones

Phone: (518) 794-7502

Fax: (518) 794-7502

Payment method
all major credit cards, master card, visa, amex, discover
Price Range
$$$
AKA

Mario's Restaurant-New Lebanon

Categories
Other Information

Bike Parking: Yes

Parking: Lot

Wheelchair Accessible: No

Alcohol: Full Bar

Takes Reservations: Yes

Cuisines: Caterers, American, Italian, European, Continental

Cuisine: Pizza

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