Horrible....Man on phone was rude....Driver showed up at 10pm blasting music beeping for me to come out.....Overpriced 20$ more for a medium (taste like frozen pizza) STAY AWAY not worth the aggravation.
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The people who work there are so good. They really are excellent staff. I love the salads. I definitely recommend the eggplant parm and the tuna salad. Excellent!
I have ordered here many times in the past and never really had a problem. Tonight, I tried to order curly fries with cheese and when the food arrived, there was no cheese (though they remembered to add some personal hairs into the mozzarella sticks, which was not asked for but which I was probably charged extra for). Naturally, I called the restaurant to ask what had happened and the man who answered was very rude. He started yelling if I wanted him to send me a picture of the receipt and proceeded to hang up and text it to my personal cell phone number which I had called from (I didn't know that most restaurants allowed their employees to use their phones during work). I had said on the phone that I didn't care if there was an extra charge for cheese, as long as I got cheese fries because I was having a bad day. This experience definitely made my day 100x worse. It was horrible customer service and I do not plan on ever encouraging my friends to order from this place again. cont*
Very good food and great prices!
best pizza in town open late fast delivery
Everything at this restaurant tastes like it came out of a can and the prices are on par with or are higher than other venues. Before moving to New Britain, I was told that people travel from all over to get Paradise's pizza, but for the life of me, I can't figure out why because the pizza served here is completely uninspired. The sauce is bland and the pie itself is a little greasy; certainly nothing to write home about. I even tried a few of them to see if I was just having bad luck. No; their pizza sucks, as does every entree I tried there. Their alfredo tastes like it came right out of a bottle off a supermarket shelf. Eventually, I found far better places nearby and would only ever go to Paradise for their garlic bread. I really wanted to like this place as it was 1/2 a block away from me, but I can't bring myself to overpay for crappy food just because it's convenient.
Paid 14 dollars for dough! Isn't a calzone supposed to have cheese in it? No ricotta and a few shreds of mozz! Called to return it and get my money back and the so called manager hung up on me. The same guy who acted like I was bothering him when I called to place my order. Zero stars for both food and customer service! Rip off!
One of the great pizza spot in new britain great pizza, great customer service great friendly environment a must try
The worst customer service! The man who answered the phone was incredibly rude, talking over me when I was asking about their menu. He finally asked "What do you want then!?" I began to order and he hung up on me. This was my first experience with Nick's Pizza and will certainly be the last. They don't deserve the one star I have to give in order to rate their restaurant.
One of the best in New Britain..