United Taxi

the driver saw that we had a small bike he looked at us and said i cant take you and drove off and the bike for sure would have fit.

This is a company with mostly great, personable drivers who are a pleasure to be with in the cab. The problem is not with the drivers, who are merely saddled with this companie's brand name, but with the company itself, which seems oddly mired in a past era. Curiously, one can call with clockwork regularity, thus making oneself a "regular" (the bread and butter of any company) yet they continue to have ditzy dispatchers who act as if you are calling for the first time EVERY TIME. Surely in our techno-savvy era there is a simple means to denote REGULAR PATRONS who have an obvious routine from those calling only sporadically. But, they don't, for one may make the same call from the same business or bar repeatedly for 20 years and some dispatcher will insist on all the micro- details. There are only about 3 bars in the area doing ANY business to speak of, and it would seem wise for any cab company to know them and their locations! The dispatchers most on the ball sound like older people; it is the ones who sound young who are the worst offenders; they are also the most defensive when one complains about a botched dispatch, having never apparently been told "the customer is always right," (yet more proof that the young are over-rated). Another hint: much as you may disdain an apparently intoxicated person, do not assume they are stupid or will suffer fools gladly. Give them credit for having the smarts to take a cab instead of driving, and leave the moralizing to someone else. All the customer wants to do is get back home as quickly and pleasantly as possible, not engage in some weird nocturnal war between taxi drivers and their pickups. We know you deal with difficult people and lousy tippers, etc. Indeed you cab drivers are the unheralded psychatrists and therapists of the night. I for one applaud you; it's a tough gig. That being said, I fully recommend this company, but watch out for the ditzy-dispatchers!

Always a pleasure to ride with these guys. On time and Courteous drivers.

The best cab company in town. Very profecional service. A++++