More Info
- Extra Phones
Phone: (904) 724-4433
Phone: (904) 353-2777
Fax: (904) 353-2777
- Payment method
- amex, discover, master card, visa, all major credit cards
- Other Links
- Categories
Reviews
01/27/2016
They require a 4 hour wait window. When I called 2 hours into it, they rudely told me they would call me when they were on their way. The person got there 15 minutes after the 4 hour window given. In 45 minutes, took down 4 light fixtures, found the problem to be an OUTLET, and we gave them the part to replace it. They did not quote first and they charged me $198. The tech said he would email the receipt, which he never did. I called back to verify we were not charged the $95 waiveable fee and the receptionist (Kylie) was very rude. Told me she would call me the next day, but never did. I had to take more of my time to call them again to get a copy of the receipt and was told that Mr. Thompson would call me back. He was condescending, rude and totally dismissive of my concerns. He actually told me arriving 15 minutes late is not a big deal. Really, Fred? Everyone has a choice and I will certainly not choose to do business there. Keep looking if you are considering these people.
01/05/2016
Professional, friendly. Very quick and great attention to detail. Would not use another company for my electrical needs.
08/12/2015
Efficient and quick service. Chris was polite and very knowledgeable! Would recommend for all electrical needs!
Details
Phone: (904) 384-6500
Website: http://www.thompsonelectricco.com