More Info

General Info
Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee.
Brands
electronics
Payment method
mastercard, amex, discover, visa
Location
Quincy Mall
AKA

Sears Appliance Repair

Categories

Reviews

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DA
Donnie A.

10/09/2016

Overall

The gentleman that serviced my television was excellent. Very professional, polite and efficient. The contact personal were not so polite. The first lady I spoke to on the phone I must have interrupted her coffee break because she was rude and obnoxious with a hateful tone of voice. The second gentle man I spoke to was nice but I could hear his supervisor in the back ground telling him what to say. I thought wow no prior training and the supervisor is basically telling him to be firm and direct. The third lady I spoke to was very polite and professional with a pleasant tone of voice. My review keep the service tech and train the people that answer the phone initiatily how to talk and treat customers.

Details

Phone: (217) 228-4200

Website: website