Herndon Services

I recently had Herndon Services do some painting and some drywall repair to my home. He did an extremely good job, was courteous, and was very reasonable with his pricing. He also touched up several spots at no extra charge. I would definitely hire him again.

THE SINGLE WORST CONTRACTOR I HAVE EVER WORKED WITH. Poor quality, missed deadlines, unfinished work. They will request 50% down payment and then perform 10% of the work and then never return. The mgt talks a good game but cannot perform. There are way too many good contractors to choose from to waste your time with Herndon. They have several companies under the same general name so AVOID HERNDON Services, construction, contracting - Herndon anything. You have been warned.

When I first called Herndon services we hit it off great! The price was reasonable, the owner was great, scheduling the first apt was easy and on time. We had a very large project so it took a few trips (expected) The crew on the first trip was fantastic! Couldn't have asked for a better crew. They covered up everything even the floors and appliances and asked what color to paint everything prior to painting and everything. However for the 2nd trip there was different set of guys. They didnt cover up hardly anything had paint everywhere from my floors to light fixtures, to my fireplace, to my pictures (Not sure if this was done on which trip) and paint edges were not straight at all. Then they arrived late then left extremely early and told their boss " i had to leave and told him to leave" Which was a lie! So I called the owner expressed how upset I was how paint was everywhere and they only painted for 3 1/2 hours and the owner asked " they said you had to leave" I told him nope. So he scheduled another day then no one showed up and when i finally reached someone at 12-12:30 he said "your not on the schedule. When I had it via text message from the owner that i was. So I screen shot and texted it to him. He said well, im sorry scheduling got mixed up. I said well why didnt you answer my phone calls or text from 9-noon? I could of gone to work? No reply. So the next week (yes I had to wait a whole another week) the owner came and removed 95% of the paint off stuff but not all of it. Then he stated he would send someone to fix the edges and where paint wasnt suppose to be.. So i called him a week later asking when that was going to happen he just told me " i was at your house all day and your done" I laughed and stated I would finish his job for him. So later that day I texted him pics of everything he said he would fix and then he said " i will come personally again" I didnt respond as I dont want them back in my house for business. He did a poor job running and scheduling as well as the work was poor (Except for the first crew) The picture they got paint was on my wedding picture that is a 16x20 on canvas that is mounted that cost me 350.00 he is refusing to pay for this. So I will take other means on this part.



I would not recommend this company to anyone. Scheduling is poor, paint got everywhere, communication is poor and company doesnt want to take responsibility for the paint on the picture he doesnt think they did it when its the color that they were painting and they were the only ones painting. The only reason I gave them two starts is for the 1st crew who worked from 10am until 9pm and only took a lunch break and did an excellent job (Jessie) so Thank you Jessie!!