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Phone: (916) 765-9040

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Executive Care Inc

Executive Care Landscape Management Inc.

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Karen B.

01/21/2016

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Overall

Great business to work with. We had some plants replaced, Job done wonderfully and even fixed another issue for us in the process.

janetat

06/22/2011

Overall
We are extremely unhappy with ...

We are extremely unhappy with their service on our irrigation project. Mature oaks were irrigated, which should be an obvious no-no. Water pressure was inadequate due to too many heads on one circuit, even though they were to fix that issue with their very expensive job. We have filed a complaint with the BBB, and will resort to Small Claims court if the requested partial refund is not received.

claimed iconBusiness Response07/13/2011

The job was reviewed and walked through several times with the client. She paid ECL because at the time she was satisfied with the job. All water pressure was checked and the system fully functioning. We were very satisfied with the install. ECL attempted to resolve on several occasions any complaints or concerns of the client but was met only with refusals. Client demanded an amount of money without providing any proof of extra expenses. Client threatened to make it costly if ECL did not meet their demand. Client has posed as 3 different reviewers on various websites. Clients purpose is to defame and demand. We have an attorney to write up a counter suit for defamation and misrepresentation on public posts, and we are looking forward to meeting this past client in court, we are waiting to be served, by her. Please visit us at executivecareinc.com Pictures are louder than any words. Also we have clients both past and recent that love to show off their newly installed landscape. Thank you for reading this. We regret this circumstance between this client an ECL. Again let it be for the record, we have made several attempts to resolve any concerns she may have had and believe that all could have been resolved had she continued to work with us.

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Phone: (916) 771-4148

Website: http://www.executivecareinc.com

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