Distinctive Cleaning

Miracle workers... I called them for an emergency cleaning and they came out quickly and did a great job! Highly recommend this company!!!

Awesome thanks for doing such a wonderful job!!!!

I totally agree with most everyone on here. I was a former client of THE Maids, one of the most stellar services out there in my opinion, but I recently moved north and they did not service my area. I had a referral for this company so I figured I would try them out.



Two girls showed up to do a $275 deep cleaning job on my home with nothing more than one bucket of dollar store cleaning products and a ten dollar hoover. They definitely weren't equipped for some of the work I asked for like the high dusting. They both walked in complaining of the last house they were at and also mentioning they had 2 more houses to do after mine. It was obvious the management had overbooked them for the day so to me, its no wonder why they rushed through my house.



After about ten minutes, one of the girls made me and my partner so uncomfortable that we had to leave the home. They called and said they were done after one hour and 50 minutes. For 2 people and the price, it should have taken them a minimum of 3-4 if the job was done right. There wasnt a single task that was completed - the upper windows of the house werent touched, every room in the house had items not dusted or touched, they wiped the appliances but there was no scrubbing involved. Glass was streaky, glass on appliances were greasy rubbed, things weren't moved when they attemped to clean the floors. Spots of sticky messes still everywhere, ashtrays not emptied. I could probably write a list a mile long of everything that wasnt done and now I have the owner harrassing my email telling me I need to pay in full after I spend four hours redoing all the work they were paid to do. Horrid company, bad employees (oh, one got fired and was asked to leave my home) and putrid job. Not thorough and no attention to detail for the price they are asking. Ridiculous. Save yourself the agony and read these reviews before trying someone you arent sure about.

First off I was impressed with the website! Jennifer was the contact who I discussed my cleaning needs with later I found out that she is the owner. She told me one price and then charged my account $45 more because of taxes. This was her explaination of extra charges.

The house cleaners smelled of smoke and did a terrible job cleaning our house. They were fast and sloppy at what they did. They took a break to smoke and when they returned to the house they really were smoke smelling. They were not good at all with cleaning the bathrooms and kitchen floors.

I should have read the posts here to see that they were not the best option to have clean my house and carpet.

The carpet cleaning was done well but that was all I can say that was done right.....

I suggest contacting another cleaning service....

I don't care what business there in - just worst business I have ever tried to work with! The first time they cleaned my house was not happy they left my house and oven dirtier than before they began. Besides the fact they BROKE my oven! The person who cleaned I was told was a "bigger" person?! REALLY? I am now forced to take them to Small claims court because they wont fix/replace my oven. They sent out repair service and after he said it was unfix-able, they stiffed him and tried to offer me $150. I wont go into the 3 weeks of brutally horrid customer service and stupid comments like "Isn't your Oven Under Warranty". Really - does it matter when you lay on the door- do you think the manufacturer is gonna cover that? Or the fact they say there "FULLY" insured and that's why they cost a little more- but when they break something you get the shaft... Or the fact they bill you days before they come out to clean or the fact they said they would re-clean my house for free to make up for the first time, but bill me anyway?! HORRIBLE COMPANY AWFUL MANAGEMENT, use at own risk!!



P.S.



It's not about the oven anymore, I will replace it - but when someone tries to shaft you it becomes more about the principle than the actual damage. I doubt I will collect but hopefully someone reads this and takes note.