Saved to Favorites

(951) 767-0295
Add Website
Write a Review

More Info

Email
Payment method
all major credit cards
AKA

Dean Alexander Water Well Drilling

Dean Alexander Water Well

Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TH
Tami H.

12/13/2014

Overall

I WISH THERE WERE ZERO STARS-- DO NOT USE THEM, IT WOULD BE A HUGE MISTAKE-- DEALING WITH DEAN ALEXANDER HAS BEEN A "NIGHT MARE". WE WERE STUCK DEALING WITH HIM FOR 2 MONTHS WITH HIS TRUCK BROKEN DOWN ON OUR PROPERTY. THREE HOLES DRILLED FIRST ONE NOT PLUM, SECOND ONE HE GOT STUCK IN AND DINO-MITED OUR PROPERTY WITHOUT OUR PERMISSION, THIRD HOLE DRILLED BUT NOT FINISHED PROPERLY HAD TO HAVE ANOTHER COMPANY COMPLETE JOB.HIS EQUIPMENT CONTINUALLY BROKE DOWN SPRAYING OIL AND HYDRAULIC FLUID NUMEROUS TIMES, ALL OVER OUR PROPERTY CONTAMINATING THE DIRT. BROUGHT HIS TRACTOR AND IT WAS IN THE SAME POOR CONDITION AND LEAKING HYDRAULIC FLUID AND OIL, HIS TANKS LEAKED ALSO, ALL HIS EQUIPMENT WAS NOT MAINTAINED OR IN GOOD WORKING ORDER, HE WOULD NOT WORK MORE THAN A COUPLE HOURS A DAY AND SOME DAYS DIDN'T EVEN SHOW UP. HE WOULD WORK ON AVERAGE 3 HOURS THEN WOULD BE AT THE BAR. WHEN CONFRONTED ABOUT IT HE STATED "HE DOESN'T WORK BY THE HOUR" HE BLAMED OUR PROPERTY FOR THE WELL COLLAPSING YET IT WAS DRILLED THROUGH SOLID GRANITE HE LET IT SIT FOR OVER A WEEK WITH 70+ GALLONS A MINUTE UNDER PRESSURE. CAUSING IT NEEDING TO BE MUDDED. WE HAD TO USE OUR OWN TRACTOR TO DIG THE PITS AND WE DID THE WORK OURSELFS. DUE TO THE FACT HIS TRACTOR BROKE AND HE SAID "HE WAS OUT OF MONEY" NOT TO MENTION THAT NO EFFORT WAS MADE TO CONTAIN OR CLEAN UP THE OIL AND HYDRAULIC FLUID SPILLS.YET HE IS TRYING TO CHARGE US FOR THE WORK WE DID,HE CHANGED THE PRICE FROM 22.50 A FOOT TO 45.50 A FOOT DUE TO EXTRA COSTS. AFTER 2 MONTHS A JOB THAT SHOULD HAVE TAKEN A WEEK. WE WERE LEFT WITH A HUGE MESS OF OIL AND HYDRAULIC FLUID EVERYWHERE, TWO OPEN SLUDGE PITS AND WASHOUT THAT WILL TAKE MONTHS TO RETURN TO NORMAL AND THE EXPENSE OF CLEANING UP HIS SHOTTY WORK, DEAN ALEXANDER HAS A POOR WORK ETHIC, SMELLS OF ALCOHOL, DOES NOT MAINTAIN HIS EQUIPMENT, AND HAS NO INSURANCE TO COVER DAMAGES AS PER HIS OWN ADMISSION " ITS TOO EXPENSIVE" ACCORDING TO STATE LICENCING HE HAS NO EMPLOYEES. ACCORDING TO HIS WEBSITE HE "HAS A TEAM AND STAFF".... AND THE PHOTOS ON THE SIGHT ARE A JOKE HIS EQUIPMENT IS 40 PLUS YEARS OLD AND FALLING APART. HE DOES HAVE A HELPER AND I WILL SAY THE HELPER WAS NICE AND POLITE THIS IS NOT ABOUT OR A REFLECTION OF THE HELPER. THEY SAY THEY HAVE "NEVER HAD A COMPLAINT" NOT TRUE DUE YOUR RESEARCH AND ASK AROUND YOU WILL SAVE YOURSELF A LOT OF HEART ACHE. I WOULDN'T HAVE HIM DRILL ME A WELL IT IT WERE FREE!!!!

Details

Phone: (951) 767-0295

Suggest an Edit