No stars is all I have for this company! $125 to go 2 MILES! The receptionist said the driver said he had trouble loading it hmmmmm. Aren't you in the TOWING business! If they all rolled easily we wouldn't NEED you!In absolute amazement. Will tell all not to use this company! Very disappointed
Serving the Mount Vernon Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
Had a flat on our van and called up Biellers to come get it and take into Mt Vernon for repairs. Mike who took care of us got there fast and was very friendly. He even called once it was delivered to the shop to let me know it had made it and the keys were safely in the key drop box.
I wish I could give zero stars! You people disgust me! The Bohnstedt's suffered a great deal. The passenger on that bike you tried to keep lost her LIFE and her husband is fighting for his in the hospital on life support and you had the nerve to charge their family 350 dollars for LESS THAN 24 hours of "storage" and keep them waiting FOUR hours to get the bike. The lowest of low! I hope you never victimize another family the way you have done ours. Please take caution, and hope and pray they don't pick up your vehicle after an accident, they will use the grief of your loved ones to charge sky high fees and take advantage!!
I had serious problems with my van on my way from chicago to fort worth. I stopped in Mt Vernon Mo. I called biellier for towing service. Both Mike and Steve were wonderful and helpful. they treated us so good I will always be grateful to them.
My husband and I broke down on the way home from Branson halfway between Springfield and Joplin. We live in Bartlesville, Oklahoma, and we needed to have a little getaway before my husband goes to work overseas next month. Also, my mother passed away two weeks ago, and it's just been a bad time for us. This little trip was like our Christmas present to ourselves. So, with the help of my smartphone, I located some places near our gps location to call. The receptionist who answered the phone at Biellier was very pleasant, even though it was apparent she was having a very busy day with numerous phone calls.We explained where we were, and she said the truck would arrive soon.We didn't know what we were going to do. The nearest Jeep dealership was in Joplin, but we didn't know how long it would take to fix the jeep or what was wrong with it, so we didn't know if we would have to rent a car, go home, and then come back for the Jeep, or if we should stay in a motel for however many nights until it was fixed, etc. We had driven just far enough to find a spot off the highway to park. It happened to be between a truck tire business (where the people there were absolutely no help) and an adult video store. It was a little frightening being in a spot like that, far from home, not knowing what to do, and being concerned for our safety. When the tow truck arrived, the driver was courteous and very proficient. He also offered to take us all the way back to Bartlesville, if we wished. We were very surprised. The rate was very reasonable, and we thankfully agreed. We did not realize until maybe halfway through the trip that the driver was in fact the owner of the business, Mike Biellier. He had a very pleasant and courteous demeanor. He was very professional and efficient, even though it was apparent to us that he was a very busy man. We wanted to share our experience, because it is rare in this day and age to encounter such a respectable business owner of good character. He truly went out of his way for us, and made time to help us with no fuss. And I believe he would do so for anyone in need. His modest response to our repeated thanks was thanking us for our business. He went above and beyond our expectations. Bieller Towing and Recovery Service is a quality business run by a quality owner, who doesn't just sit behind a desk in an office. And he was a great blessing to us this Christmas. Thank you again.