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        General Info
        Hixson Autoplex is a vehicle dealership providing new and pre-owned vehicles from Ford. The dealership, located in Monroe, La., offers a range of Ford models, including Focus, Freestar, Mustang, Fusion, Ranger, Freestyle, Explorer, Edge, Crown Victoria, Five Hundred and Expedition. Hixson Autoplex provides several pre-owned vehicles from various manufacturers, such as, Lincoln, Mercury, Honda, Acura, Hummer, Nissan, Mitsubishi, Volvo, Nissan, Dodge, Pontiac, Chevrolet, GMC, Buick, Mercedes-Benz, Eagle, Cadillac and Mazda. It has various departments, including finance, auto repairs and maintenance. Additionally, the dealership offers services, such as oil and filter change, inspections, fluid and belt replacements at its centers.
        Extra Phones

        Fax: (318) 361-5851

        Brands
        Motorcraft, acura, audi, bmw, buick, cadillac, chevrolet, chrysler, dodge, gmc, honda, jeep, kia, lexus, nissan, ram, subaru, volkswagen, volvo
        Payment method
        debit, discover, master card, visa
        AKA

        Ford Motor Company

        Other Link

        http://www.hixsonautoplex.com

        Category
        New Car Dealers

        Reviews

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        GB
        George B.

        06/20/2014

        Overall

        Horrible Service and Shady Dealings



        I took my car to this dealer while out of state, as I accidentally sucked paper towels into both intakes of my car.



        They had my car over two weeks before they even pulled it into their bay, during which time I flew home and drove a rental. When they were finally done, they told me a sensor was broken and needed to be replaced before the turbos would work. It was a $100 sensor, and they wanted to charge me $400. I said no, and they said the car was fine to drive home, 300 miles, where I could replace it myself.



        When I got home I found they had broken the wiring harness for the sensor, and when I fixed that the sensor worked fine; then I discovered they hadn't performed the work invoiced.



        I ended up cleaning the paper towels out of the turbos myself, by renting a lift, and had to file a dispute with Citibank to get the nearly $600 they charged me back, as Hixson stopped all communication with me when I sent them pictures of the wiring harness and clogged turbos.



        Horrible, shady dealer; avoid them.

        Helpful(0)Flag

        Details

        Phone: (888) 812-6475

        Address: 1201 Louisville Ave, Monroe, LA 71201

        Website: http://www.hixsonautoplex.com

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